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Free UK delivery on every order. Packed within 1 business day; typically delivered in 2–4 business days (3–6 for Highlands, islands and NI). Every parcel is tracked.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Free 30-day returns. Email us for a prepaid label — refunds land within 3–5 business days of the return arriving. Your statutory rights always apply on top.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Real people, real answers — email gardenluxe.co.uk@gmail.com with your order number or product question and we will reply within one business day.
Pool Mate cyanuric acid pool stabilizer (1.75 lb, 2-pack) quickly raises and maintains chlorine protection to help keep pool water stable and reduce chlorine loss.
Pool Mate’s 1.75-pound two-pack of cyanuric acid is a concentrated pool conditioner made in the USA that dissolves quickly to establish a protective stabilizer level. Proper cyanuric acid (CYA) levels slow chlorine depletion from sunlight and environmental factors, so adding the correct amount helps your sanitizer remain effective longer. Use a reliable test kit to measure your current CYA, then follow the dosing chart to reach the recommended 40–100 ppm range for most chlorinated pools.
For a new or freshly refilled pool with no existing stabilizer, add Pool Mate slowly into the skimmer or premix in warm water and pour into the skimmer. Ensure the filter is clean and run the pump so the product recirculates and dissolves fully within 24 hours.
Use the included chart to calculate exact dosing based on pool volume and current CYA. As a general reference, 6 ounces of this cyanuric acid product raises CYA roughly 10 ppm in 5,000 gallons of water.
Slow addition into the skimmer or pre-dissolving in warm water are both effective for rapid dispersion. Continuous circulation for 24 hours ensures the granules dissolve evenly and distribute throughout the pool.
After stabilizer is in range, keep your free chlorine at recommended levels and monitor pH regularly. Pool Mate helps preserve chlorine but does not replace routine sanitizer or pH management.
Who is this product for: Pool Mate 1.75-pound 2-pack is aimed at pool owners and service professionals who want a fast-dissolving, made-in-USA cyanuric acid to stabilize chlorine in outdoor chlorinated pools. It’s suitable for new fills, seasonal top-ups, or ongoing maintenance where measured increases to cyanuric acid are required. If you manage a backyard, in-ground, or above-ground chlorinated pool and use a test kit to control chemical balance, this stabilizer helps extend sanitizer life and reduce frequent shock dosing.
Features:
Q: Can I add Pool Mate directly to the pool water?
A: Add slowly into the skimmer or premix in warm water and pour into the skimmer; run circulation 24 hours.
Q: How long before I retest cyanuric acid after dosing?
A: Wait 24 hours after full circulation to allow complete dissolution, then retest and adjust as needed.
Free UK delivery on every order — packed within 1 business day, arriving in 2–4 business days.
Free 30-day returns — email us for a prepaid label; refunds land within 3–5 business days of the return arriving.
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