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Free UK delivery on every order. Packed within 1 business day; typically delivered in 2–4 business days (3–6 for Highlands, islands and NI). Every parcel is tracked.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Free 30-day returns. Email us for a prepaid label — refunds land within 3–5 business days of the return arriving. Your statutory rights always apply on top.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Real people, real answers — email gardenluxe.co.uk@gmail.com with your order number or product question and we will reply within one business day.
The Pool Mate 15 ft Extra Strength Platinum Pool Cover is a solid, heavy-duty winter cover engineered to shield 15-foot above-ground pools from snow, ice and debris all off-season long.
Built from extra-strength woven polyethylene with an UV-resistant sandstone coating, this cover is designed to sit loosely on the water and block water penetration while resisting winter wear. It includes a four-foot overlap for easier installation, a winch and cable for secure fastening, and a generous 15-year warranty, making it a long-lasting winter closing option for traditional above-ground pools with standard top rails.
The Pool Mate Platinum winter cover is a solid (non-porous) design, so liquid cannot pass through the fabric into your pool. Its heavy woven scrim structure and tight coating also block leaves, dirt and most fine debris that gathers during the off-season.
This cover is sized for 15-foot round pools and includes a four-foot overlap, so the overall diameter measures about 19 feet. The overlap simplifies placement; use the supplied winch and cable through the perimeter grommets to tension and secure the cover.
The Extra Strength model is woven 85% heavier than typical industry covers and constructed to resist winter abrasion, UV exposure and wind stress. Pool Mate backs this cover with a 15-year warranty, reflecting its intended multi-year use for seasonal pool closings.
This cover is designed specifically as a winter/off-season closure and is not intended as a seasonal debris cover while the pool is in active use. Its solid build performs best when the pool is winterized and left closed until reopening.
Who is this for? The Pool Mate 15 ft Extra Strength Platinum Pool Cover is ideal for owners of traditional round above-ground pools who want a reliable, non-porous winter closure that’s heavier and more durable than standard covers. If you prioritize UV resistance, strong woven material, easy installation with included winch and cable, and a long warranty, this cover offers a robust, low-maintenance solution for seasonal pool protection.
Q: Does this cover let water through?
A: No. The Pool Mate Platinum cover is a solid, non-porous design that prevents water from passing through its material.
Q: What hardware comes with the cover?
A: The cover includes a winch and cable for securing through the perimeter grommets; clips and wrap are optional accessories.
Free UK delivery on every order — packed within 1 business day, arriving in 2–4 business days.
Free 30-day returns — email us for a prepaid label; refunds land within 3–5 business days of the return arriving.
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