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Free UK delivery on every order. Packed within 1 business day; typically delivered in 2–4 business days (3–6 for Highlands, islands and NI). Every parcel is tracked.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Free 30-day returns. Email us for a prepaid label — refunds land within 3–5 business days of the return arriving. Your statutory rights always apply on top.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Real people, real answers — email gardenluxe.co.uk@gmail.com with your order number or product question and we will reply within one business day.
Pool Mate 33 ft Extra Strength Platinum Pool Cover is a solid, heavy-duty winter cover designed to keep above-ground pools free from snow, ice and debris throughout the off-season.
Built for durability and easy installation, this Pool Mate cover uses extra-heavy polyethylene with heat-sealed seams and a UV-resistant sandstone coating. It includes a winch and cable and offers a four-foot overlap so the cover can float loosely on the water surface while remaining secured to the pool perimeter. This product is formulated specifically for traditional above-ground pools with standard top rails and is not intended as a seasonal debris cover for use while swimming.
The solid, non-porous material blocks water, snow and most debris from entering the pool while preventing UV degradation on the top surface. Because it is designed to float, it helps moderate ice pressure on the pool walls and reduces direct exposure to freezing weather.
The cover comes with a four-foot overlap beyond the stated pool size, providing extra material to drape over top rails and accommodate varied deck heights. A winch and cable are included so you can secure the cover through the grommets without needing additional fastening hardware.
This Extra Strength model is woven with a heavy scrim and weighs 3.7 oz per square yard, making it substantially tougher than basic covers. Pool Mate backs the design with a long warranty and over two decades of manufacturing experience, reflecting a focus on season-after-season performance.
Yes — the winch, cable and perimeter grommets are intended to secure the cover in higher winds, and the design allows installation over decks when used with compatible water weights. For best results on partial decks run the cable under the deck where possible and add vinyl water weights on top.
Who is this for? The Pool Mate 33 ft Extra Strength Platinum Pool Cover is for above-ground pool owners seeking a heavy-duty, solid winter cover that resists water intrusion, withstands wind and ice stress, and installs without complex hardware. If you have a traditional above-ground pool with a standard top rail and want long-lasting off-season protection backed by an extended warranty, this cover is a practical, professional-grade choice. Choose a larger size if your pool has an unusually tall rail or deck to ensure the cover floats freely and performs as intended.
Q: Is this cover waterproof?
A: Yes. The Pool Mate Extra Strength cover is solid and non-porous, designed to keep water and snow from passing through its material.
Q: Does the cover include hardware to secure it?
A: Yes. A winch and cable are included to fasten the cover through perimeter grommets; optional clips and water weights sold separately.
Free UK delivery on every order — packed within 1 business day, arriving in 2–4 business days.
Free 30-day returns — email us for a prepaid label; refunds land within 3–5 business days of the return arriving.
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