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Free UK delivery on every order. Packed within 1 business day; typically delivered in 2–4 business days (3–6 for Highlands, islands and NI). Every parcel is tracked.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Free 30-day returns. Email us for a prepaid label — refunds land within 3–5 business days of the return arriving. Your statutory rights always apply on top.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
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Pool Mate 32-pound Calcium Hardness Increaser is a dry granular calcium chloride formula designed to safely raise and stabilize your pool's calcium hardness to the recommended range.
Maintaining proper calcium hardness protects pool surfaces and equipment from the effects of water that's too soft. This concentrated, easy-to-dissolve granule lets you correct low hardness without adding unnecessary water volume. Use a reliable test kit first to confirm your current ppm, then follow the product's dilution and application guidance to bring levels into the ideal windows for different pool finishes.
Results depend on pool size and how much product you dissolve, but the formula is designed to raise hardness efficiently when used as directed. For small adjustments, dissolving the correct amount in a bucket and distributing it around the pool while the pump runs is sufficient. For larger corrections, stage additions to avoid overshooting the target.
Different pool finishes require different calcium hardness ranges to minimize surface damage and staining. Vinyl typically requires lower hardness than plaster or exposed aggregate, while marcite, fiberglass and painted surfaces tend to need the highest recommended range. Test and adjust slowly to reach the appropriate window for your finish.
Follow safe dilution and application steps to prevent concentrated product from contacting pool surfaces directly. Always mix the recommended amount into a plastic bucket pre-filled with pool water and pour slowly around the pool perimeter while the circulation system runs. Avoid adding large amounts all at once in smaller pools.
Raising calcium hardness can influence overall water balance but doesn’t directly change sanitizer levels. However, altering one parameter can affect scale formation or corrosion potential, so recheck total alkalinity and pH after treatment. Balancing all parameters helps the pool perform best and protects surfaces and equipment.
Who is this product for? Pool Mate 32-Pounds Calcium Hardness Increaser is intended for pool owners and maintenance professionals who detect low calcium hardness and need a reliable, granular solution to bring levels into the recommended range. It’s suited to backyard vinyl, tile, exposed aggregate, marcite, fiberglass and painted pools; best used by anyone comfortable testing water, diluting chemicals in a bucket, and following staged dosing guidelines for safe, even results.
Q: How much Pool Mate raises hardness in a 10,000-gallon pool?
A: 8 ounces raises hardness about 10 ppm in 5,000 gallons; scale accordingly and avoid more than 10 pounds per 2 hours for a 10,000-gallon pool.
Q: Can I add the granules directly to the pool?
A: No. Always dissolve the granules in a plastic bucket of pool water and pour slowly around the perimeter with circulation on.
Free UK delivery on every order — packed within 1 business day, arriving in 2–4 business days.
Free 30-day returns — email us for a prepaid label; refunds land within 3–5 business days of the return arriving.
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