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Free UK delivery on every order. Packed within 1 business day; typically delivered in 2–4 business days (3–6 for Highlands, islands and NI). Every parcel is tracked.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Free 30-day returns. Email us for a prepaid label — refunds land within 3–5 business days of the return arriving. Your statutory rights always apply on top.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Real people, real answers — email gardenluxe.co.uk@gmail.com with your order number or product question and we will reply within one business day.
Pool Mate 28 ft Classic Dura-Guard Winter Pool Cover is a heavy-duty, solid polyethylene winter cover designed to protect 28-foot above-ground pools through the off-season.
This durable cover is made for traditional above-ground pools with a standard top rail and provides a reliable barrier against snow, ice and debris during winter months. Constructed from woven polyethylene with an 8 x 8 scrim and a coated blue topside for UV resistance, the cover comes with a 4-foot overlap and an included winch and cable for secure installation. Pool Mate backs the product with a 10-year warranty and over 25 years of pool-cover experience.
The Pool Mate Classic Dura-Guard is a solid, non-permeable winter cover that blocks precipitation and most debris from entering the pool. Its heavier polyethylene and woven scrim add puncture and tear resistance so the cover holds up under snow loads and abrasive conditions.
The cover ships with a winch and cable to thread through perimeter grommets for secure attachment. Installation normally uses the 4-foot overlap to drape over the pool rail; for pools with decks or high top rails, Pool Mate recommends adjustments or upsizing for clearance.
This model is built 18% heavier than the industry standard and uses material weighing 80 g/m² (2.36 oz/yd²), giving it greater longevity and resistance to wear. All seams are heat sealed to help prevent fraying and seam failure under winter conditions.
The cover is intended for offseason use only and is not a swimming-season debris cover. Simple winter maintenance includes removing heavy snow loads when safe, using ice equalizer pillows to reduce pressure, and securing the cover perimeter to prevent wind damage.
Who is this for: Pool Mate's 28 ft Classic Dura-Guard winter cover is ideal for owners of traditional 28-foot above-ground pools who want a solid, low-maintenance seasonal closure. It suits those who need a robust, non-permeable barrier with easy installation hardware included, especially in colder climates or windy locations. Choose this cover if you prefer a thicker, warranty-backed solution and follow sizing guidance (consider a larger size for oversized top rails) for best performance.
Q: Can this cover be used on pools with decks?
A: Yes. Install the cover over the deck and use vinyl water weights, or route the cable under the deck where possible for secure anchoring.
Q: Does the cover allow water to pass through?
A: No. This is a solid winter cover designed to prevent water passage and block most debris during the off-season.
Free UK delivery on every order — packed within 1 business day, arriving in 2–4 business days.
Free 30-day returns — email us for a prepaid label; refunds land within 3–5 business days of the return arriving.
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