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Free UK delivery on every order. Packed within 1 business day; typically delivered in 2–4 business days (3–6 for Highlands, islands and NI). Every parcel is tracked.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Free 30-day returns. Email us for a prepaid label — refunds land within 3–5 business days of the return arriving. Your statutory rights always apply on top.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Real people, real answers — email gardenluxe.co.uk@gmail.com with your order number or product question and we will reply within one business day.
The Pool Mate 24 ft Basic Value Line Winter Pool Cover is a solid, azure-blue polyethylene cover designed to protect 24-foot above-ground pools through the off-season with a three-foot overlap and included winch and cable.
This winter cover is built for homeowners who want a straightforward, durable solution to shield their above-ground pool from snow, ice and falling debris while the pool is not in use. Made from woven polyethylene with a 7 x 7 scrim and a material weight of 2.2 ounces per square yard, the cover balances affordability and season-long protection. Pool Mate backs the product with an eight-year warranty and includes hardware to fasten the cover securely to traditional above-ground pool frames.
The cover is a solid (non-porous) winter barrier that prevents precipitation and direct debris from entering the water, reducing contaminant load and limiting freeze-related damage. Its coated topside resists UV degradation so the material maintains strength through sun exposure in shoulder seasons.
This 24 ft cover is sized for round above-ground pools with an extra three-foot overlap included in the perimeter measurement, giving a full 27-foot overall cover diameter. The overlap provides material to secure the cover over the pool frame and accommodate minor variations in top rail thickness.
The Pool Mate cover includes a winch and cable that thread through the perimeter grommets for a reliable, low-profile attachment. For additional hold—especially on decks or in high-wind regions—use cover clips and cover wrap or water weights as recommended.
The cover is woven with a 7 x 7 scrim and weighs 2.2 oz/yd² (about 74 g/m²), making it a practical, cost-effective winter solution. Pool Mate emphasizes long-term value: the cover is manufactured slightly heavier than typical basic covers and carries an industry-leading eight-year warranty to support multi-season use.
Who is this for: The Pool Mate 24 ft Basic Value Line Winter Pool Cover is best for owners of traditional above-ground round pools who want a solid, economical winter barrier that’s easy to install and built to last. It’s suitable for households seeking dependable offseason protection without the higher cost of premium materials—especially when paired with optional accessories like cover clips, cover wrap, water weights or an ice equalizer pillow for enhanced performance in heavy-snow or freeze-prone regions.
Q: Is this cover waterproof or allow water to pass through?
A: It's a solid winter cover that does not let water pass through the material.
Q: Does the kit include hardware to secure the cover?
A: Yes — a winch and cable are included; clips, wrap, and water weights are optional extras.
Free UK delivery on every order — packed within 1 business day, arriving in 2–4 business days.
Free 30-day returns — email us for a prepaid label; refunds land within 3–5 business days of the return arriving.
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