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Free UK delivery on every order. Packed within 1 business day; typically delivered in 2–4 business days (3–6 for Highlands, islands and NI). Every parcel is tracked.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Free 30-day returns. Email us for a prepaid label — refunds land within 3–5 business days of the return arriving. Your statutory rights always apply on top.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Real people, real answers — email gardenluxe.co.uk@gmail.com with your order number or product question and we will reply within one business day.
The Pool Mate 21 ft Basic Value Line winter cover is a solid, non-porous winter closing designed to shield 21-foot round above-ground pools from snow, ice and winter debris.
Built to be a straightforward, heavy-duty winter barrier, this Pool Mate cover uses a coated azure-blue top layer and a woven polyethylene core to resist UV and hold up through the off-season. It includes a winch and cable system for perimeter anchoring, a three-foot factory overlap for easier fit, and is backed by an eight-year warranty. It is intended for traditional above-ground pools with a top rail and is not designed as an in-season debris cover.
The cover is a solid (non-permeable) winter cover that does not allow water to pass through its material, keeping rain and meltwater from entering the pool. The coated azure-blue top helps block UV exposure and reduces material degradation while sinking snow and ice rest on the surface.
The cover is sized for 21-foot round pools but includes a 3-foot overlap, so the total material spans about 24 feet across. The supplied winch and cable thread through perimeter grommets to tighten and secure the cover; additional cover clips or wrap (sold separately) can improve anchoring where needed.
This Basic Value Line model uses 2.2 oz/yd² (about 74 g/m²) woven polyethylene with a 7 x 7 scrim pattern, giving added strength and tear resistance compared with thinner covers. Pool Mate builds this cover roughly 10% heavier than industry baseline and provides an eight-year warranty to support its expected lifespan.
Lay the cover over the closed pool allowing the three-foot overlap to drape evenly; secure the cable through the grommets and tension with the included winch. For pools with decks, position the cover across the deck area and use vinyl water weights on top; run the cable under the deck when possible for best anchoring.
Who is this cover best for? Pool Mate’s 21 ft Basic Value Line winter cover suits owners of traditional round, above-ground pools who want a reliable, budget-friendly winter closure that blocks water and resists UV. Choose this model if you value a simple installation with a built-in winch+cable system, a three-foot overlap for easier fit, and an industry-leading eight-year warranty. If your pool has unusually large top rails or nonstandard framing, consider ordering the next larger size to ensure a loose float and secure fit. Accessories such as cover clips, cover wrap, vinyl water weights, and an ice equalizer pillow are available separately for added protection.
Q: Can rainwater pass through this winter pool cover?
A: No. The Pool Mate 21 ft winter cover is solid and non-permeable, so water will not pass through the material.
Q: Does the cover include hardware to secure it?
A: Yes. A winch and cable are included to fasten the cover through the perimeter grommets; clips and wrap are optional extras.
Free UK delivery on every order — packed within 1 business day, arriving in 2–4 business days.
Free 30-day returns — email us for a prepaid label; refunds land within 3–5 business days of the return arriving.
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