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Free UK delivery on every order. Packed within 1 business day; typically delivered in 2–4 business days (3–6 for Highlands, islands and NI). Every parcel is tracked.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Free 30-day returns. Email us for a prepaid label — refunds land within 3–5 business days of the return arriving. Your statutory rights always apply on top.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Real people, real answers — email gardenluxe.co.uk@gmail.com with your order number or product question and we will reply within one business day.
Pool Mate 21 ft Classic Dura-Guard Winter Pool Cover is a heavy-duty, solid polyethylene cover with a 4-foot overlap, winch and cable, designed to protect 21-foot round above-ground pools from winter snow, ice and wind.
This winter cover is built for off-season protection: a woven polyethylene fabric with reinforced scrim, heat-sealed seams and a UV-coated blue topside to resist sun damage during installation and storage. Pool Mate engineered this Classic Dura-Guard cover to be 18% heavier than typical industry options and backs it with a 10-year warranty, plus it includes the winch and cable needed to secure the perimeter through brass grommets.
The cover is a solid (non-porous) winter cover that prevents water and debris from passing through the material, limiting ice and snow contact with the pool surface. Heat-sealed seams reduce weak points and the coated topside helps block UV breakdown during setup or when exposed to sun.
This 21 ft cover includes a winch and cable for anchoring through the grommets; the cover also has a 4-foot overlap beyond the listed pool diameter to allow easier placement and a looser float above the water. If your pool has an oversized top rail or large deck lip, consider selecting the next size up so the cover floats without stress.
The material weight (2.36 oz/yd² or 80 g/m²) and an 8x8 scrim weave give this cover notable durability for seasonal use, and Pool Mate claims the construction is 18% heavier than typical covers. A 10-year warranty reflects the brand’s confidence and the product’s expected lifespan when used as intended for winter closings.
The cover is designed to perform in windy conditions when properly anchored with the included winch and cable. For decked pools, place the cover over the deck edge and use vinyl water weights on top or run the cable under the deck where possible to keep the cover secure.
Who is this cover designed for? The Pool Mate 21 ft Classic Dura-Guard winter cover is aimed at owners of traditional round above-ground pools with standard top rails who want a heavy-duty, solid cover for offseason protection. It’s best for homeowners who need a reliable, easy-to-install cover with extra overlap and included hardware, and for those in colder climates seeking strong resistance to snow, ice and wind. If you need a cover for summer debris control, specialty-shaped pools, or safety-rated load-bearing use, consider other products; this cover is specifically engineered for winter pool closing and seasonal protection.
Q: Is the Pool Mate 21 ft cover waterproof?
A: Yes — it is a solid, non-porous winter cover designed to prevent water and debris from passing through the material.
Q: Does this cover include hardware for installation?
A: Yes — the cover ships with a winch and cable to secure the perimeter through the grommets; clips and weights are optional accessories.
Free UK delivery on every order — packed within 1 business day, arriving in 2–4 business days.
Free 30-day returns — email us for a prepaid label; refunds land within 3–5 business days of the return arriving.
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