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Free UK delivery on every order. Packed within 1 business day; typically delivered in 2–4 business days (3–6 for Highlands, islands and NI). Every parcel is tracked.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Free 30-day returns. Email us for a prepaid label — refunds land within 3–5 business days of the return arriving. Your statutory rights always apply on top.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Real people, real answers — email gardenluxe.co.uk@gmail.com with your order number or product question and we will reply within one business day.
The Pool Mate 18 x 36 ft Basic Value Line Winter Pool Cover is a solid, non-permeable azure-blue cover designed to protect inground pools through the off-season.
Built to shelter your pool from snow, ice and debris, this Pool Mate winter cover is a simple, durable barrier for 18 x 36 ft inground pools. It includes a generous five-foot overlap beyond the pool dimensions, UV-coated topside, perimeter loops for water weights (sold separately), and a polyethylene woven scrim construction intended to resist tearing and seasonal wear. The cover is intended for winter use only and is designed to float loosely on the water when properly installed.
The cover is a solid, impermeable sheet that prevents water, leaves and large debris from entering the pool. Its construction reduces the need for frequent winter skimming and helps minimize contaminants in your water before reopening.
This model is sized for pools listed as 18 x 36 ft and provides a five-foot overlap of material beyond those dimensions to simplify placement and anchoring. Measure any protrusions—steps, benches or ledges—and consider sizing up if those features extend beyond the pool edge so the cover can float freely without stress.
The Basic Value Line cover uses a woven polyethylene fabric with a 7 x 7 scrim and a material weight of about 2.2 ounces per square yard (74 g/m²). Pool Mate strengthens this design slightly above industry norm and backs it with an eight-year warranty to reflect expected seasonal performance.
Installation relies on vinyl water weights threaded through sewn loops around the cover perimeter—water weights are sold separately and are the recommended anchoring method. The cover should float with minimal tension; avoid pulling it taut and pad exposed corners where the cover contacts hard deck edges.
Who is this for? Pool owners with a standard 18 x 36 ft inground pool who need an affordable, straightforward winter covering solution will find this Pool Mate Basic Value Line cover suitable. It’s ideal if you want a solid, UV-coated cover with ample overlap, sewn loops for water weights, and a long manufacturer warranty without the higher cost of heavy-duty commercial covers. If your pool has significant protrusions, custom features, or you prefer a breathable debris-style cover for year-round use, consider a different model or size up to ensure a proper fit.
Q: Does this cover allow rainwater into the pool?
A: No. This is a solid, non-permeable cover designed to keep rain and debris out of the pool.
Q: Are water weights included with the cover?
A: No. Water weights are sold separately and are the recommended method to secure the cover.
Free UK delivery on every order — packed within 1 business day, arriving in 2–4 business days.
Free 30-day returns — email us for a prepaid label; refunds land within 3–5 business days of the return arriving.
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