




Couldn't load pickup availability
Free UK delivery on every order. Packed within 1 business day; typically delivered in 2–4 business days (3–6 for Highlands, islands and NI). Every parcel is tracked.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Free 30-day returns. Email us for a prepaid label — refunds land within 3–5 business days of the return arriving. Your statutory rights always apply on top.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Real people, real answers — email gardenluxe.co.uk@gmail.com with your order number or product question and we will reply within one business day.
Pool Mate's 18 x 33 ft industrial-grade taupe winter cover is a solid, non-porous above-ground pool closure designed to protect oval pools through harsh winters while including a winch and cable for secure installation.
This heavy-duty cover is engineered for seasonal pool protection, built from premium polyethylene with reinforced seams and a UV-coated topside. It arrives with a four-foot overlap for easier fit and a winch and cable to anchor the cover through perimeter grommets; Pool Mate backs the product with a 20-year warranty. The cover is intended as an off-season winter shield for traditional above-ground pools with standard top rails and is not meant for use as a swimming-season debris cover.
The cover forms a solid barrier that prevents water penetration, reducing ice and snow impact on the pool surface. Its heavy woven scrim and coated topside resist UV breakdown and stand up to winter weather stresses.
This Pool Mate cover is built 125% heavier than typical industry options, with a denser scrim count and thicker material weight for more robust performance. The design emphasizes long-term resistance to wind, snow loads, and abrasion.
Install the cover so it floats loosely on the pool water; the four-foot overlap supplies extra material to stretch past the top rail. Use the supplied winch and cable with the cover's grommets for primary anchoring, and consider supplemental cover clips or wrap where needed (sold separately).
This cover is tailored for traditional above-ground oval pools and performs well in regions that experience heavy snow, ice, or strong winds. It’s not designed for active-season debris protection or pools with atypical top rails without sizing up.
Who is this cover for? Pool owners with a traditional above-ground oval pool seeking a heavy-duty winter closure will benefit most from this product. It’s aimed at homeowners who want a long-lasting, non-permeable winter cover—those who value reinforced construction, simple installation with included hardware, and extended manufacturer protection. If you need a cover that doubles as a summer debris shield or you have unusual top rails, consider alternate solutions or sizing up to ensure a proper, stress-free fit.
Q: Is this cover waterproof or allow water through?
A: This Pool Mate cover is solid and non-permeable; it does not allow water to pass through the material.
Q: Does the cover include hardware for installation?
A: Yes. A winch and cable are included to secure the cover through the perimeter grommets; clips and wrap are optional extras.
Free UK delivery on every order — packed within 1 business day, arriving in 2–4 business days.
Free 30-day returns — email us for a prepaid label; refunds land within 3–5 business days of the return arriving.
Join the list and we will email you code WELCOME10 — plus honest seasonal picks for the garden. No spam, ever.
