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Free UK delivery on every order. Dispatched within 2–3 business days; typically delivered 6–9 business days after you order (allow a little longer for Highlands, islands and NI). Every parcel is tracked.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Free 30-day returns. Email us for a prepaid label — refunds land within 3–5 business days of the return arriving. Your statutory rights always apply on top.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Real people, real answers — email gardenluxe.co.uk@gmail.com with your order number or product question and we will reply within one business day.
Pool Mate's 18 x 33 ft Classic Dura-Guard Winter Oval Above Ground Pool Cover is a heavy-duty, solid polyethylene winter cover designed to keep snow, ice and debris off your oval above-ground pool throughout the off-season.
This winter cover is built to sit loosely on the water, block precipitation from passing through, and resist UV degradation on the blue topside. Made by Pool Mate with decades of pool-cover experience, it includes a winch and cable system for perimeter attachment and 4 feet of overlap so installation is straightforward. It’s intended for traditional above-ground pools with a standard top rail and is not a summer debris cover.
The Classic Dura-Guard cover uses woven polyethylene with an 8 x 8 scrim and a material weight of approximately 80 g/m², giving it a sturdy feel and reliable tear resistance. Pool Mate builds this cover 18% heavier than the industry standard and heat-seals all seams to improve longevity and seam strength.
The cover is sized for an 18 x 33 ft pool but includes a 4-foot overlap, so the overall cover dimensions are 22 x 37 ft. That extra material simplifies installation and lets the cover float with some slack; if your pool has an unusually tall top rail, consider choosing the next size up.
The cover comes with a winch and cable for threading through the perimeter grommets; use the winch to tension the cable and hold the cover in place. For pools with surrounding decks, lay the cover across the deck and anchor with vinyl water weights on top, or run the cable beneath the deck when possible to keep the cover secure.
This is a solid winter cover that prevents rain and melting snow from entering the pool and helps protect against damage from ice and heavy snowfall. Routine checks during the off-season and using an ice equalizer pillow (sold separately) will help reduce pressure points and prolong the cover’s service life.
Who is this for: Pool Mate’s Classic Dura-Guard winter cover is ideal for above-ground pool owners who want a solid, long-lasting winter closure that resists water entry and UV damage. It suits traditional oval pools with standard top rails, homeowners in regions with snow and ice, and anyone who prefers a straightforward installation with included winch and cable. If you need a lightweight summer debris cover or a permeable safety cover, consider alternate products; for winter sealing and durability, this Pool Mate cover is built to perform.
Q: Is this cover waterproof?
A: Yes. The Pool Mate Classic Dura-Guard is a solid, non-permeable winter cover designed to prevent water from passing through.
Q: Does it include hardware to secure the cover?
A: Yes. The cover includes a winch and cable that fasten through perimeter grommets; extra clips and wrap are available separately.
Free UK delivery on every order — dispatched within 2–3 business days, typically arriving 6–9 business days after you order.
Free 30-day returns — email us for a prepaid label; refunds land within 3–5 business days of the return arriving.
Join the list and we will email you code WELCOME10 — plus honest seasonal picks for the garden. No spam, ever.
