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Free UK delivery on every order. Packed within 1 business day; typically delivered in 2–4 business days (3–6 for Highlands, islands and NI). Every parcel is tracked.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Free 30-day returns. Email us for a prepaid label — refunds land within 3–5 business days of the return arriving. Your statutory rights always apply on top.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Real people, real answers — email gardenluxe.co.uk@gmail.com with your order number or product question and we will reply within one business day.
This robust winter cover is built for seasonal pool closure: a coated blue topside resists UV damage, heat-welded seams increase durability, and an extra five-foot overlap simplifies installation. Made from a heavier-than-standard woven polyethylene, the cover is a solid (non-porous) barrier intended for off-season protection rather than active-season debris control.
The cover creates a watertight barrier that prevents precipitation and surface debris from entering the pool water. Its heavier material and sealed seams reduce tears and keep leaves, snow and ice from contaminating the pool during the off-season.
The cover is sized for a 16 x 32 ft pool with a five-foot overlap all the way around, making the overall dimensions 21 x 37 ft. Install by draping the cover over the pool and securing the perimeter with vinyl water weights threaded through the sewn loops; other anchoring methods are not recommended.
The Classic Dura-Guard uses woven polyethylene with an 8 x 8 scrim and a material weight above industry standard, giving it greater resistance to wear, wind and winter stress. Pool Mate backs this model with a 10-year warranty and over two decades of experience designing pool covers.
During winter storage on the pool, remove heavy snow buildup when practical and avoid sharp objects on the cover surface. Keep the cover floating loosely and use padding where the cover contacts sharp corners or rough decking to reduce abrasion risk.
Who is this for: Pool owners with a standard 16 x 32 ft inground pool who want a heavy-duty, solid winter closure that minimizes winter contamination and simplifies installation. If your pool includes protruding steps, built-in seating, or unusual shapes, consider sizing up to ensure a proper, stress-free fit. Pool Mate's Classic Dura-Guard is geared toward homeowners seeking a long-lasting, low-maintenance winter protection option backed by a decade-long warranty.
Q: Is this cover waterproof?
A: Yes. The Pool Mate Classic Dura-Guard is a solid, non-permeable polyethylene cover that blocks water and debris during the off-season.
Q: How should I secure the cover?
A: Use vinyl water weights threaded through the sewn loops around the perimeter; water weights are sold separately and are the only recommended fastening method.
Free UK delivery on every order — packed within 1 business day, arriving in 2–4 business days.
Free 30-day returns — email us for a prepaid label; refunds land within 3–5 business days of the return arriving.
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