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Free UK delivery on every order. Packed within 1 business day; typically delivered in 2–4 business days (3–6 for Highlands, islands and NI). Every parcel is tracked.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Free 30-day returns. Email us for a prepaid label — refunds land within 3–5 business days of the return arriving. Your statutory rights always apply on top.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Real people, real answers — email gardenluxe.co.uk@gmail.com with your order number or product question and we will reply within one business day.
This durable winter cover combines a UV-coated blue topside, heat-sealed seams and a woven scrim to deliver season-long protection for traditional above-ground pools. Designed specifically for winter closing (not as a summer debris cover), the cover includes an extra four-foot overlap to simplify installation and a winch-and-cable system to secure the perimeter through reinforced grommets. Backed by a ten-year warranty and constructed 18% heavier than industry standard, this model aims to stay in place and keep water out through harsh weather.
The Pool Mate Classic Dura-Guard is a solid, non-porous cover that blocks precipitation from passing into the pool. Heat-sealed seams and a coated blue topside reduce UV degradation and help maintain an effective barrier through multiple seasons.
This cover is sized for 15 ft round pools and includes a 4 ft overlap (total 19 ft including overlap) so there's extra material to help with placement and securing. Pool Mate supplies a winch and cable that thread through perimeter grommets for tensioning; for pools with elevated top rails consider ordering one size up for comfortable float and fit.
Pool Mate builds this model 18% heavier than typical industry covers and uses an 8 x 8 woven scrim to increase tear resistance and overall life. The material weight (2.36 ounces per square yard / 80 g/m²) and the heat-sealed construction combine with a ten-year warranty to give long-term reassurance when installed and used as intended.
For windy locations, use the included winch and cable to cinch the cover through grommets and consider additional cover clips or cover wrap for extra hold (sold separately). If your pool has a surrounding deck, placing vinyl water weights on the cover over the deck area helps stabilize edges while allowing the cover to sit loosely over the water.
Who is this for: Pool Mate’s 15 ft Classic Dura-Guard winter cover is intended for owners of 15-foot round above-ground pools with traditional top rails who want a sturdy, non-porous winter barrier. Choose this cover if you need an easy-to-install, UV-coated, heat-sealed solution backed by a ten-year warranty and designed to resist snow, ice and wind for the off-season. If your pool has an oversized top rail or unconventional mounting, consider the next size up and add accessories for the most reliable fit and hold.
Q: Can rain or melting snow pass through this cover?
A: No. The cover is solid polyethylene with heat-sealed seams designed to prevent water from passing into the pool.
Q: Does the cover come with hardware to secure it?
A: Yes. A winch and cable are included to secure the cover through perimeter grommets; clips and wrap are optional accessories.
Free UK delivery on every order — packed within 1 business day, arriving in 2–4 business days.
Free 30-day returns — email us for a prepaid label; refunds land within 3–5 business days of the return arriving.
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