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Free UK delivery on every order. Packed within 1 business day; typically delivered in 2–4 business days (3–6 for Highlands, islands and NI). Every parcel is tracked.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Free 30-day returns. Email us for a prepaid label — refunds land within 3–5 business days of the return arriving. Your statutory rights always apply on top.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Real people, real answers — email gardenluxe.co.uk@gmail.com with your order number or product question and we will reply within one business day.
These are Pool Mate 10 ft single-chamber black water bags sold as a 5-pack, designed to anchor and protect winter pool covers by filling them partially with water.
When winter arrives, a reliable and simple way to keep a pool cover centered and off the water is to weigh its edges down with durable water bags. Pool Mate's 10-foot tubes use heavy-duty .33 mm vinyl and a single-chamber design to provide sturdy, low-maintenance ballast for above-ground and in-ground covers. Fill them halfway to allow for ice expansion and use the easy-fill valve with a garden hose for fast setup.
The Pool Mate water tubes create continuous weight around the perimeter of the cover, preventing wind and snow from pulling fabric into the pool. Their long, narrow shape lays smoothly along a cover seam for consistent pressure and fewer gaps.
Yes — the single-chamber construction keeps setup quick and storage compact. After draining, the tubes fold flat and take up minimal space in a shed or garage.
The 10-foot length makes them suitable for most backyard pools; the 5-pack covers a typical in-ground or above-ground perimeter when placed end-to-end. Exact quantity depends on pool size and whether you prefer overlapping placement for extra hold.
Who this is for: Pool Mate 10 ft water bags are aimed at homeowners and pool service professionals wanting a straightforward, durable method to weight down winter covers without complex hardware. They suit people who prefer quick setup, compact off-season storage, and puncture-resistant vinyl built for repeated seasonal use.
Q: How full should I fill Pool Mate water bags for winter?
A: Fill them about halfway so there's room for ice expansion and to reduce the risk of popping.
Q: Can I use a regular garden hose to fill these tubes?
A: Yes. The tubes have a leak-resistant valve designed for direct filling with a standard garden hose.
Free UK delivery on every order — packed within 1 business day, arriving in 2–4 business days.
Free 30-day returns — email us for a prepaid label; refunds land within 3–5 business days of the return arriving.
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