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Free UK delivery on every order. Packed within 1 business day; typically delivered in 2–4 business days (3–6 for Highlands, islands and NI). Every parcel is tracked.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Free 30-day returns. Email us for a prepaid label — refunds land within 3–5 business days of the return arriving. Your statutory rights always apply on top.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Real people, real answers — email gardenluxe.co.uk@gmail.com with your order number or product question and we will reply within one business day.
The iVac 150 removes the need for hoses, cords and complex setup—simply insert batteries and vacuum. Its compact shape fits seats, steps and tight corners that standard robots and in-ground vacuums miss. The handheld format also lets you target specific dirty spots without treating the entire pool.
The iVac 150 is built to capture common small-pool contaminants such as sand, grit, leaves and hair. It works across vinyl, acrylic and fiberglass surfaces and is especially useful for cleaning seats, steps and shallow areas where automatic cleaners struggle. Avoid using on large, heavy debris to prevent clogging.
The unit runs on five D-cell alkaline batteries which provide up to approximately 2.5 hours of cleaning per set, depending on conditions and battery brand. Emptying the debris chamber and rinsing the vacuum head after each use keeps suction strong and parts working longer. Replacement batteries and minimal routine care are all that’s required to keep the iVac performing.
Yes — while designed primarily for spas, kiddie pools and small above-ground spaces, the iVac 150 accepts a standard telescopic pole (sold separately) so you can reach deeper steps and edges. For full-size pools you’ll still want a larger automated cleaner, but this cordless unit is ideal for targeted touch-ups and spot maintenance.
Q: What batteries does the iVac 150 use and how long do they last?
A: It uses five D-cell alkaline batteries (not included) and provides up to about 2.5 hours of runtime depending on battery brand and use.
Q: Can the iVac 150 reach pool steps and seats?
A: Yes. The handheld shape fits steps and seats, and it can attach to a standard telescopic pole (sold separately) for extended reach.
Free UK delivery on every order — packed within 1 business day, arriving in 2–4 business days.
Free 30-day returns — email us for a prepaid label; refunds land within 3–5 business days of the return arriving.
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