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Free UK delivery on every order. Packed within 1 business day; typically delivered in 2–4 business days (3–6 for Highlands, islands and NI). Every parcel is tracked.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Free 30-day returns. Email us for a prepaid label — refunds land within 3–5 business days of the return arriving. Your statutory rights always apply on top.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Real people, real answers — email gardenluxe.co.uk@gmail.com with your order number or product question and we will reply within one business day.
Pond Logic Activated Carbon Filter Pellets clear tea-colored and stained pond water by adsorbing dissolved organics, chlorine, and odors while fitting conveniently into included mesh bags.
If your koi pond or water garden develops brown "tea" tinting from leaves, runoff, or decomposing plant matter, an effective adsorbent can restore visual clarity without disturbing fish or aquatic plants. Pond Logic's activated carbon pellets are designed to remove dissolved organics that cause discoloration and mild odors; each 9 lb bucket includes one mesh bag for straightforward placement in pond filters or flow-through housings. Routine replacement keeps filtration performance consistent and helps maintain aesthetic water quality between major maintenance sessions.
Activated carbon works by adsorbing dissolved organic molecules and tannins that stain water, not by mechanically trapping debris. When water passes through the carbon bed, discoloring compounds adhere to the carbon surface, reducing brown or tea-like hues and softening odors.
Each 9 lb bucket contains pellets plus a fine mesh bag for easy installation. Place the filled mesh bag inside a filter chamber or near high-flow areas so water contacts the carbon; for trickle filters or canisters, position the bag where inflow is strongest for best adsorption.
Pond Logic activated carbon targets dissolved organics and chlorine without chemically altering water parameters like pH or hardness. When used according to directions, it does not harm fish, aquatic plants, or established nitrifying bacteria that support pond health.
Plan on 4–6 pounds per 1,000 gallons for routine maintenance; one 9 lb bucket treats a typical small-to-midsize pond for multiple months, depending on organic load. Replace spent carbon every 2–3 months or sooner if water clarity or odor returns; heavy leaf fall or storm runoff may require more frequent changes.
Who is this for: Pond Logic Activated Carbon Filter Pellets are suited for pond owners, water garden enthusiasts, and landscapers who need a practical, non-invasive way to reduce tea-colored water and mild odors in outdoor koi ponds, waterfalls, and filter systems. Choose this product if you want a ready-to-use pelletized carbon with an included mesh bag for straightforward placement and predictable replacement intervals.
Q: How much carbon do I need per 1,000 gallons?
A: Use 4–6 pounds per 1,000 gallons under normal conditions; increase for heavy staining.
Q: How often should I replace the pellets?
A: Replace every 2–3 months or sooner if clarity or odor returns after heavy organic influx.
Free UK delivery on every order — packed within 1 business day, arriving in 2–4 business days.
Free 30-day returns — email us for a prepaid label; refunds land within 3–5 business days of the return arriving.
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