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Free UK delivery on every order. Packed within 1 business day; typically delivered in 2–4 business days (3–6 for Highlands, islands and NI). Every parcel is tracked.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Free 30-day returns. Email us for a prepaid label — refunds land within 3–5 business days of the return arriving. Your statutory rights always apply on top.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Real people, real answers — email gardenluxe.co.uk@gmail.com with your order number or product question and we will reply within one business day.
The Polaris FREEDOM is a fully cordless robotic pool cleaner that scrubs floor to waterline in 2.5 hours or less and docks on the waterline for easy, lightweight retrieval.
Designed to remove hoses and heavy lifting from routine pool care, the FREEDOM combines a long-lasting lithium-ion battery with Wi‑Fi connectivity so you can schedule, monitor, and retrieve the cleaner without ever hauling it out of the pool. Its compact charging station stores the unit neatly on your deck while keeping it ready for the next cycle, and multiple cleaning modes let the robot adapt to different pool shapes and dirt loads.
The FREEDOM finishes a full cleaning run—floor to waterline—in 2.5 hours or less under normal conditions. A SMART Cycle can further optimize time by assessing pool size and debris level before finishing.
FREEDOM connects to your home Wi‑Fi and pairs with the iAquaLink app so you can start, stop, and pick specialized cycles from anywhere. The app also shows charge status and sends notifications when a job is complete so you can retrieve the cleaner at the waterline with minimal effort.
The FREEDOM offers two easy retrieval methods: it climbs to the waterline at the end of a cycle so you can lift it out with a simple pull and minimal water drainage, or you can use the included manual retrieval hook and a standard pool pole. Storage is handled by the included outdoor Easy-Charge Station.
With four cleaning approaches, FREEDOM adapts to everyday maintenance and focused tasks. Use on-demand or manual controls for targeted cleaning, or rely on the app to select waterline-only or SMART Cycle for automated optimization.
Who is this for? The Polaris FREEDOM is aimed at homeowners who want a hands-free, reliable pool cleaning solution without the hassle of cords or heavy lifting—especially those who value remote control, compact deck storage, and quick retrieval at the waterline. It’s well suited to residential pools of varied shapes and surfaces where convenience, app control, and premium build quality matter.
Q: How long does the battery last and how fast does it charge?
A: A full cleaning cycle completes in up to 2.5 hours; the included Easy-Charge Station refuels the lithium-ion battery in about 4 hours.
Q: Can I control the cleaner when I’m away from home?
A: Yes. FREEDOM is Wi‑Fi enabled and connects to the iAquaLink app for remote start, mode selection, and charge notifications.
Free UK delivery on every order — packed within 1 business day, arriving in 2–4 business days.
Free 30-day returns — email us for a prepaid label; refunds land within 3–5 business days of the return arriving.
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