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Free UK delivery on every order. Packed within 1 business day; typically delivered in 2–4 business days (3–6 for Highlands, islands and NI). Every parcel is tracked.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Free 30-day returns. Email us for a prepaid label — refunds land within 3–5 business days of the return arriving. Your statutory rights always apply on top.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Real people, real answers — email gardenluxe.co.uk@gmail.com with your order number or product question and we will reply within one business day.
Plantstraws is a Scandinavian-designed, solid-brass self-watering wick system that supplies steady moisture to houseplants with style and minimal effort.
Handmade in Stockholm-inspired design, the Plantstraws Beautiful Self-Watering Wick System combines form and function: a solid brass tube that accepts a replaceable recycled-cotton wick to gently draw water from a reservoir into potting soil. The M size with a brass patina finish is intended for medium pots and plants that prefer consistently moist conditions, like ferns and tropical indoor species. The untreated brass will patinate naturally over time, giving each piece a unique, lived-in look while remaining highly durable.
The straw uses capillary action through a recycled-cotton wick to move water from a container or saucer into the potting medium. This passive transfer maintains a more even moisture level than spot-watering and reduces cycles of over- and under-watering common with manual watering.
The straw is made from raw, untreated brass that will develop a natural patina over time; this is a cosmetic change and does not harm the plant. To protect delicate surfaces, place the straw into a well-draining substrate or use a saucer; occasional wiping removes loose residue if needed.
Installation is quick: insert the cotton wick into the straw, position the straw into potting mix near roots, and set the other end into a water source such as a saucer or reservoir. Routine checks—refilling the water source and swapping or rinsing the wick if it becomes clogged—keep the system functioning season after season.
The M size is designed for medium pots and plants that enjoy steady moisture—examples include many ferns, swamp-loving tropicals, and moisture-preferring houseplants. Use Plantstraws selectively on specimens that benefit from consistent dampness rather than across an entire collection to tailor care per plant.
Who is this for? Plantstraws suits plant lovers who value design and practicality: people who want a low-effort irrigation solution that also looks intentional on the shelf or windowsill. It's particularly helpful for those caring for moisture-loving houseplants, busy owners who prefer predictable watering, or anyone wanting a sustainable, reusable accessory with Scandinavian styling. The M brass patina model offers a durable, attractive way to give select plants the steady hydration they need without daily attention.
Q: How often do I need to refill the water reservoir?
A: Refill frequency depends on plant size and environment; typically every 3–10 days for medium plants under normal indoor conditions.
Q: Can I clean or replace the wick?
A: Yes—rinse the wick or replace it if flow slows; swapping annually keeps water transfer efficient.
Free UK delivery on every order — packed within 1 business day, arriving in 2–4 business days.
Free 30-day returns — email us for a prepaid label; refunds land within 3–5 business days of the return arriving.
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