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Free UK delivery on every order. Packed within 1 business day; typically delivered in 2–4 business days (3–6 for Highlands, islands and NI). Every parcel is tracked.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Free 30-day returns. Email us for a prepaid label — refunds land within 3–5 business days of the return arriving. Your statutory rights always apply on top.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Real people, real answers — email gardenluxe.co.uk@gmail.com with your order number or product question and we will reply within one business day.
The planter uses integrated sensors to measure soil moisture, temperature, and humidity continuously, then applies automatic watering and status prompts to maintain steady growing conditions. It prevents common problems like overwatering or drought by tailoring water delivery to current readings rather than fixed schedules.
The PLANTSIO app connects to the planter via WiFi so you can view sensor data, change watering settings, and receive care notifications from anywhere. Remote control makes it simple to tweak parameters, schedule watering, or check a plant’s status without being at home.
Beyond automated care, the planter acts like a desktop companion with expressive faces, gesture responses, and gamified sensing features to make plant care more enjoyable. It’s designed to be approachable for beginners while offering customization for enthusiasts who like to tune settings.
The PLANTSIO planter doubles as a versatile desktop gadget with useful extras such as a time and weather display, Pomodoro timer, and a mini digital photo frame mode. These features make it a decorative but functional addition to home offices, bedside tables, or living rooms.
Q: Can I use my own potting soil and plants with this planter?
A: Yes, it supports over 40 common houseplants and works with standard potting mixes; choose the matching growth mode in the app.
Q: Does the planter need constant WiFi to water plants?
A: No—basic watering functions run locally, but WiFi is required for remote monitoring and app controls.
Free UK delivery on every order — packed within 1 business day, arriving in 2–4 business days.
Free 30-day returns — email us for a prepaid label; refunds land within 3–5 business days of the return arriving.
Join the list and we will email you code WELCOME10 — plus honest seasonal picks for the garden. No spam, ever.
