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Free UK delivery on every order. Packed within 1 business day; typically delivered in 2–4 business days (3–6 for Highlands, islands and NI). Every parcel is tracked.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Free 30-day returns. Email us for a prepaid label — refunds land within 3–5 business days of the return arriving. Your statutory rights always apply on top.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Real people, real answers — email gardenluxe.co.uk@gmail.com with your order number or product question and we will reply within one business day.
Phantoscope 20x20 Outdoor Pillow Inserts are a 4-pack of waterproof, high-density microfiber pillows that keep outdoor cushions plush, dry, and odor-resistant.
These 20 x 20 inch inserts were engineered for patios, porches, and any indoor-outdoor space where moisture, dirt, and flattening can shorten a pillow’s life. Each insert combines a wipe-clean waterproof polyester shell, a moisture-proof inner lining, and 15% extra hypoallergenic microfiber fill so cushions maintain loft and comfort after unpacking. Durable stitching, vacuum-compressed packaging for shipping, and a versatile square size make these inserts practical for seasonal use or year-round outdoor living.
The exterior uses a waterproof polyester layer that prevents water from soaking through, while an internal moisture-proof lining limits damp air from reaching the fill. This two-stage protection helps reduce lingering damp smells and simplifies upkeep—wipe the cover clean and air the insert as needed.
Yes—each insert includes a high-density, hypoallergenic microfiber fill with 15% extra loft so pillows restore their shape after unpacking. Reinforced seams and quality stitching help the fill stay evenly distributed and resist deformation from everyday use.
Maintenance is straightforward: wipe the exterior for light dirt; spot clean or air out for deeper care. The materials are chosen to resist staining and odors, so regular airing and occasional spot treatment keep inserts fresh without complex laundering.
This pack contains standard 20 x 20 inch square inserts that fit most decorative covers used on outdoor and indoor seating. They’re ideal for patio sofas, dining chair cushions, balcony benches, and as replacement inserts for seasonal décor—while additional sizes are often available for other furniture types.
Who is this for: The Phantoscope 20x20 Outdoor Pillow Inserts are aimed at homeowners and renters who want durable, low-maintenance cushion cores for outdoor living spaces—especially those who prioritize moisture resistance, hypoallergenic fill, and quick refresh after storage or shipping. They suit anyone replacing flattened inserts, upgrading patio pillows, or stocking rental properties where resilience and easy cleaning matter.
Q: Are these inserts machine washable?
A: Spot clean or wipe the exterior; full machine washing is not recommended due to the waterproof liner and high-density fill.
Q: Do they prevent mildew in outdoor use?
A: The waterproof shell and moisture-proof lining reduce dampness, lowering mildew risk when used and stored properly.
Free UK delivery on every order — packed within 1 business day, arriving in 2–4 business days.
Free 30-day returns — email us for a prepaid label; refunds land within 3–5 business days of the return arriving.
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