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Free UK delivery on every order. Packed within 1 business day; typically delivered in 2–4 business days (3–6 for Highlands, islands and NI). Every parcel is tracked.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Free 30-day returns. Email us for a prepaid label — refunds land within 3–5 business days of the return arriving. Your statutory rights always apply on top.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Real people, real answers — email gardenluxe.co.uk@gmail.com with your order number or product question and we will reply within one business day.
These PETKAO G474-0017-W2 replacement cooking grates are a three-piece, matte-enamel cast iron set designed to fit Charbroil 3-burner TRU-Infrared grills and restore even infrared heat and searing performance.
If your Charbroil TRU-Infrared 3-burner grill shows wear or warped grates, this PETKAO three-pack reproduces the original dimensions and mounting profile for many Charbroil Professional, Signature, Commercial, SmartChef and Medallion models (2015 and newer). Each individual grate measures 17" x 7 5/8" and the full set spans 17" x 22 7/8" total, matching OEM fit numbers such as G474-0017-W1/W2 and equivalents listed for Charbroil replacement parts. Constructed from matte enamel cast iron, these grates are built to bring back the concentrated infrared cooking surface that TRU-Infrared systems rely on.
These PETKAO grates are made to be compatible with a wide range of Charbroil 3-burner TRU-Infrared models released from 2015 onward. They match multiple Charbroil part numbers and model groups, so cross-referencing your grill's part number will confirm compatibility before purchase.
Replacing aged or damaged grates helps restore even infrared heat distribution and consistent sear marks. The matte-enamel cast iron material stores heat well and releases it to the cooking surface, supporting steadier temperatures across the grill bed.
These grates are cast iron with a matte enamel coating that combines the heat retention of cast iron with a protective enamel surface. Clean them after each use once cooled; avoid harsh scrubbing that could chip the enamel, and season lightly if desired to prolong life.
The package contains three cooking grates sized to replace the original three-piece grill surface. Before installing, confirm your grill model and part number match one of the supported Charbroil references and inspect mounting tabs for alignment.
Who this is for: This PETKAO grate set is aimed at Charbroil owners whose TRU-Infrared 3-burner grills need a direct-fit cooking surface replacement. It’s a practical choice for backyard grillers, rental-property maintenance, or anyone refurbishing a Charbroil Signature, Professional, Commercial, SmartChef or Medallion series unit from 2015 onward who wants restored heat performance, reliable searing and a durable enamel finish.
Q: Are these grates an exact fit for my Charbroil part number?
A: They match many Charbroil OEM numbers (e.g. G474-0017-W2, G466-0025 variants); verify your grill’s part number against the compatibility list.
Q: Can I clean these grates in my dishwasher?
A: No — hand-clean only. Scrape, brush gently, wipe, and dry to protect the enamel finish.
Free UK delivery on every order — packed within 1 business day, arriving in 2–4 business days.
Free 30-day returns — email us for a prepaid label; refunds land within 3–5 business days of the return arriving.
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