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Free UK delivery on every order. Packed within 1 business day; typically delivered in 2–4 business days (3–6 for Highlands, islands and NI). Every parcel is tracked.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Free 30-day returns. Email us for a prepaid label — refunds land within 3–5 business days of the return arriving. Your statutory rights always apply on top.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Real people, real answers — email gardenluxe.co.uk@gmail.com with your order number or product question and we will reply within one business day.
The PerchMe camera records in 2K resolution and uses a 160° field of view to capture detailed images of visiting birds. Full-color night vision keeps footage vivid after dusk, letting you see behavior and markings that matter for identification.
PerchMe uses motion detection to trigger recordings and immediate notifications to your phone so you won’t miss visits. A 5dBi internal antenna and 2.4GHz Wi‑Fi compatibility improve signal stability for remote monitoring and live streaming.
The feeder combines a 5200mAh battery with a 3W solar panel to extend time between charges and reduce maintenance. Built to withstand outdoor conditions, the unit is IP-rated for water resistance and designed for easy cleaning with a removable seed tray.
Yes — PerchMe offers AI-powered identification that recognizes thousands of species to help you log and learn about visitors. Note that AI identification is included for a free trial month, after which a subscription is required to continue the service.
Q: Does PerchMe work without Wi‑Fi?
A: It records to a microSD card without Wi‑Fi, but live streaming and push notifications require a 2.4GHz Wi‑Fi connection.
Q: Is AI bird identification included forever?
A: AI identification is free for the first month; continued use requires an optional subscription.
Free UK delivery on every order — packed within 1 business day, arriving in 2–4 business days.
Free 30-day returns — email us for a prepaid label; refunds land within 3–5 business days of the return arriving.
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