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Free UK delivery on every order. Packed within 1 business day; typically delivered in 2–4 business days (3–6 for Highlands, islands and NI). Every parcel is tracked.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Free 30-day returns. Email us for a prepaid label — refunds land within 3–5 business days of the return arriving. Your statutory rights always apply on top.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Real people, real answers — email gardenluxe.co.uk@gmail.com with your order number or product question and we will reply within one business day.
If you want to simplify pool cleaning, the Vac-Mate converts most skimmer boxes into an automatic control point for suction cleaners and surface skimmers. Instead of swapping parts or manually managing cleaner suction, this single attachment balances cleaner performance with ongoing surface skimming so debris is caught in the skimmer basket before it reaches the pump.
The Vac-Mate routes suction so a pool cleaner can operate while the skimmer still draws surface debris. A simple handle controls the flow, so the cleaner runs and the skimmer continuously skims without extra adjustments. It effectively makes many suction-side cleaners and skimmer setups automatic.
The Vac-Mate captures floating and surface debris in the skimmer basket before it reaches the pump pot and filter system. This reduces the amount of leaves, bugs, and other material entering your filtration equipment and makes routine basket clean-outs simpler and quicker.
Installation replaces the existing control mechanism in most skimmers and takes only a few steps; no complicated plumbing changes are required. Once in place, adjust the Vac-Mate’s handle to set the desired suction split, then let your cleaner and skimmer run together with minimal supervision.
In most cases, yes — the Vac-Mate is engineered to be compatible with a wide range of suction-side pool cleaners and their control mechanisms. If your cleaner uses a standard skimmer control, the Vac-Mate will typically integrate without requiring specialized adapters.
Who this is for: The Pentair R211100 Vac-Mate suits pool owners who want to streamline maintenance and protect equipment—especially those using suction-side cleaners who also want continuous surface skimming and easier debris removal. It's a convenient upgrade for backyard pools with standard skimmer setups, helping reduce pump strain and cut time spent hand-cleaning the surface.
Q: Does the Vac-Mate work with all suction-side cleaners?
A: It’s compatible with most suction-side cleaners that use standard skimmer control mechanisms; verify your cleaner’s control type for full compatibility.
Q: Will this reduce clogging in my pump?
A: Yes—by catching leaves and large debris in the skimmer basket, it helps prevent coarse material from reaching the pump pot.
Free UK delivery on every order — packed within 1 business day, arriving in 2–4 business days.
Free 30-day returns — email us for a prepaid label; refunds land within 3–5 business days of the return arriving.
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