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Free UK delivery on every order. Packed within 1 business day; typically delivered in 2–4 business days (3–6 for Highlands, islands and NI). Every parcel is tracked.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Free 30-day returns. Email us for a prepaid label — refunds land within 3–5 business days of the return arriving. Your statutory rights always apply on top.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Real people, real answers — email gardenluxe.co.uk@gmail.com with your order number or product question and we will reply within one business day.
If you want a simple, long-lasting way to improve fireplace performance and reduce soot on the hearth, this heavy-duty cast iron grate provides increased airflow beneath the fire, a sturdy platform for logs, and durable protection for your fireplace floor. Built to accept smaller embers through its openings, the Panacea 15424 helps fires establish a bed of coals and draft smoke up the chimney rather than into the room.
Raising logs off the fireplace floor promotes airflow under the fire so combustion is more complete and coals form faster. That results in a hotter, steadier flame and a longer-lasting ember bed, which makes tending the fire easier and reduces wasted fuel.
Yes. By lifting the fire, the grate helps the draft pull smoke upward into the chimney instead of spilling into the room. Proper placement and a clear flue are still important for best results.
The Panacea cast iron grate prevents direct contact between flames and the hearth surface, limiting charring and concentrated heat damage. Collecting and stabilizing burning logs also reduces rolling embers and localized wear on the fireplace floor.
The 24-inch width fits medium to large traditional fireplaces and accommodates standard cordwood or split logs. Smaller kindling and loose embers will fall through the grate openings to build a hot coal bed; larger logs sit securely on top for steady burning.
Who this is for: homeowners and renters who use a wood-burning fireplace and want a low-maintenance, robust grate that increases burn efficiency, protects hearth surfaces, and encourages cleaner draft. Installers, seasonal fire tenders, and anyone replacing a worn grate will appreciate Panacea's simple, durable cast iron design. For best safety and performance, pair the grate with regular chimney inspections and use of properly seasoned firewood.
Q: Is the Panacea 15424 suitable for indoor wood-burning fireplaces?
A: Yes. It’s designed for standard indoor masonry or lined wood-burning fireplaces; ensure chimney clearance and proper venting.
Q: How do I clean and maintain this cast iron grate?
A: Brush away ash after cool-down, inspect for cracks annually, and avoid harsh chemicals; light rust can be removed with a wire brush.
Free UK delivery on every order — packed within 1 business day, arriving in 2–4 business days.
Free 30-day returns — email us for a prepaid label; refunds land within 3–5 business days of the return arriving.
Join the list and we will email you code WELCOME10 — plus honest seasonal picks for the garden. No spam, ever.
