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Free UK delivery on every order. Packed within 1 business day; typically delivered in 2–4 business days (3–6 for Highlands, islands and NI). Every parcel is tracked.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Free 30-day returns. Email us for a prepaid label — refunds land within 3–5 business days of the return arriving. Your statutory rights always apply on top.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Real people, real answers — email gardenluxe.co.uk@gmail.com with your order number or product question and we will reply within one business day.
If you move large plants, landscaping stones or heavy containers, the ProLifter streamlines the job by distributing weight across high-strength polymer straps and ergonomic carry loops. Designed for landscapers, garden professionals and serious DIYers, this tool reduces awkward grips, protects your back and packs away small for easy transport between jobs. It includes a storage case and adjusts to accommodate items up to 34 inches in diameter.
ProLifter transfers load from individual hands to a stable strap system and looped handles, so two or more people can lift together with improved posture. The straps cradle irregular shapes like root balls and rocks, preventing slips and sudden weight shifts that cause injury.
ProLifter supports objects up to 400 pounds and fits diameters up to 34 inches, covering most large pots, root balls and medium landscaping stones. Because it’s adjustable, the straps accommodate tall or squat items while keeping them centered for safer transport.
The tool is lightweight and folds flat, so it fits in pickup beds and tool bags without taking up much room. Setup is straightforward: wrap the straps around the object, secure the loops, and lift with a partner—no complex assembly required.
ProLifter is built for moving heavy, awkward landscape items that are difficult to roll or slide. Use it when repositioning heavy planters, transporting tree root balls, shifting mulch or firewood bundles, or moving medium landscaping stones.
Who is this for: ProLifter is aimed at professional landscapers, arborists, nursery staff and dedicated homeowners tackling sizable garden moves. If you routinely relocate heavy pots, plant material or landscape elements and want a compact, reusable method that lowers injury risk and speeds work, ProLifter is a practical addition to your toolkit.
Product features include:
Q: Can one person use the ProLifter alone?
A: It’s designed for two or more people; single-person use is not recommended for heavy loads and may exceed safe handling.
Q: Will it fit oversized ceramic pots?
A: It fits items up to 34 inches in diameter; very large or irregular pots may exceed capacity.
Free UK delivery on every order — packed within 1 business day, arriving in 2–4 business days.
Free 30-day returns — email us for a prepaid label; refunds land within 3–5 business days of the return arriving.
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