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Free UK delivery on every order. Packed within 1 business day; typically delivered in 2–4 business days (3–6 for Highlands, islands and NI). Every parcel is tracked.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Free 30-day returns. Email us for a prepaid label — refunds land within 3–5 business days of the return arriving. Your statutory rights always apply on top.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Real people, real answers — email gardenluxe.co.uk@gmail.com with your order number or product question and we will reply within one business day.
The trap lures rodents into a bait area and triggers a high-voltage discharge when the animal completes the contact points, delivering a fast end to the infestation without sticky glue or poisons. An LED indicator and sound alarm activate when a capture occurs so you know it’s time to inspect and clear the unit.
Yes — the OW-7 is suitable for outdoor and damp locations provided you always use the supplied waterproof cover and place the unit on an elevated, dry surface. The device carries an IPX4 rating, which protects against splashing water but not full immersion, so inspect the cover and interior after heavy rain.
The OWLTRA OW-7 accepts either four D-cell batteries or a USB power connection, giving you flexibility for locations without outlets. A fresh set of 4 D batteries typically supports around 60 activations in normal use; USB operation requires a 5V DC, 1A (or higher) adapter or power bank and must remain connected while operating.
Place bait on the interior bait area using a toothpick or cotton swab and refresh it every 24–48 hours when rodents are active. Empty and clean the removable tray after captures, check the waterproof cover and seals for wear, and test the alarm and power connections periodically to ensure reliable performance.
Q: Is the OWLTRA OW-7 safe around pets?
A: The entrance is about 2.6" wide, keeping out most adult cats and dogs, but place it where curious pets cannot reach for added safety.
Q: Can I power the trap with a power bank?
A: Yes, use a 5V DC, 1A (or higher) power bank via USB; the trap must remain connected while in use.
Free UK delivery on every order — packed within 1 business day, arriving in 2–4 business days.
Free 30-day returns — email us for a prepaid label; refunds land within 3–5 business days of the return arriving.
Join the list and we will email you code WELCOME10 — plus honest seasonal picks for the garden. No spam, ever.
