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Free UK delivery on every order. Packed within 1 business day; typically delivered in 2–4 business days (3–6 for Highlands, islands and NI). Every parcel is tracked.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Free 30-day returns. Email us for a prepaid label — refunds land within 3–5 business days of the return arriving. Your statutory rights always apply on top.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Real people, real answers — email gardenluxe.co.uk@gmail.com with your order number or product question and we will reply within one business day.
If you want weather-ready cushions that hold their shape and color on a busy patio, these Ottowood seat pads are built for outdoor life. Made from a 250g polyester shell with a 1000mm water resistance rating and filled with resilient 28D high-density foam, they balance support and softness for chairs, deep-seat sofas, and garden benches. The covers zip off for machine washing and the fabric is treated to resist fading so the cushions stay looking fresh season after season.
Ottowood cushions use a waterproof polyester fabric rated at 1000mm, which repels water and reduces moisture penetration during rainy weather. While not fully submersible, the fabric and construction help keep the foam drier than standard indoor cushions.
The interior uses 28D high-density foam engineered to offer both cushioning and structural support. It returns quickly after use, resisting sagging so seats keep their shape even with frequent sitting.
Fabric treatment gives the covers improved colorfastness; independent testing shows strong resistance to fading after extended UV exposure. This helps keep the dark grey tone vivid through sunny seasons without rapid discoloration.
The removable covers unzip for machine washing, simplifying upkeep after spills or pollen build-up. Adjustable tie straps secure pads to most chairs and couches so they stay in place on breezy days or active use.
Who is this for: Homeowners and renters who want low-maintenance, weather-ready cushions for patios, balconies, poolside seating, or deep-seat outdoor sofas. These Ottowood pads suit anyone needing a balance of comfort, durability, and easy care—ideal for busy outdoor spaces where moisture resistance and fade control matter.
Q: Are the covers machine washable?
A: Yes — the covers unzip and are safe for machine washing for easy maintenance.
Q: Will these cushions fit my deep-seat patio sofa?
A: They’re 22x22 inches and include adjustable ties; suitable for most deep-seat sofas and chairs.
Free UK delivery on every order — packed within 1 business day, arriving in 2–4 business days.
Free 30-day returns — email us for a prepaid label; refunds land within 3–5 business days of the return arriving.
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