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Free UK delivery on every order. Packed within 1 business day; typically delivered in 2–4 business days (3–6 for Highlands, islands and NI). Every parcel is tracked.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Free 30-day returns. Email us for a prepaid label — refunds land within 3–5 business days of the return arriving. Your statutory rights always apply on top.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Real people, real answers — email gardenluxe.co.uk@gmail.com with your order number or product question and we will reply within one business day.
These Ottowood 24x24 inch outdoor cushions are a waterproof, fade-resistant two-pack with removable, machine-washable covers and supportive high-density foam for patio chairs and deep sofas.
Enjoy long-lasting outdoor seating without constant upkeep: Ottowood’s cushions combine a water-shedding polyester shell, 28D high-density fill, and fade-tested fabric to keep your patio, deck, or garden furniture comfortable and crisp-looking season after season. Sold as a set of two in dark grey, these 24x24 pads are designed to replace or upgrade deep-seat chairs and sofas while staying secure with tie straps.
Built from 250g polyester with a 1000mm water-resistance rating, these cushions shed light to moderate rain and dampness to protect the inner foam. The fabric helps prevent pooling and reduces the chance of water seeping in during typical outdoor use.
Yes—each cushion is filled with resilient 28D high-density foam to hold shape and cushion pressure for extended sitting sessions. The foam provides balanced support for back and hips, while the durable cover preserves the pad’s profile and comfort.
Ottowood treats the fabric for fade resistance and achieves TTACC-4 color fastness after 40 hours of strong sunlight; this helps maintain the dark grey tone even with frequent sun exposure. Expect minimal color loss compared with untreated fabrics when used on shaded and sunny patios alike.
The covers unzip for machine washing, making quick refreshes simple after spills or seasonal storage. Each cushion includes tie-down straps so pads stay anchored to chairs, benches, and sofas without shifting during use.
Who this is for: These Ottowood 24x24 cushions suit homeowners and renters who want durable, low-maintenance outdoor seating—ideal for patio dining chairs, deep sofas, pergola benches, and garden loungers. Choose this set if you need water-shedding performance, comfortable high-density support, and covers that clean easily while keeping a modern, neutral dark grey look.
Q: Are these cushions waterproof or just water resistant?
A: They are water-resistant with a 1000mm rating—good for rain and splashes, but not intended for full immersion.
Q: Can I machine wash the cushion covers?
A: Yes, the covers unzip and are safe for machine washing for easy maintenance.
Free UK delivery on every order — packed within 1 business day, arriving in 2–4 business days.
Free 30-day returns — email us for a prepaid label; refunds land within 3–5 business days of the return arriving.
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