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Free UK delivery on every order. Packed within 1 business day; typically delivered in 2–4 business days (3–6 for Highlands, islands and NI). Every parcel is tracked.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Free 30-day returns. Email us for a prepaid label — refunds land within 3–5 business days of the return arriving. Your statutory rights always apply on top.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Real people, real answers — email gardenluxe.co.uk@gmail.com with your order number or product question and we will reply within one business day.
This 31" x 20' turf runner offers a clean, short-blade grass appearance in a flexible, easy-to-handle mat. Built from durable polypropylene fibers with a water-resistant latex backing and built-in drainage holes, it’s designed for both indoor event spaces and outdoor areas exposed to rain. The Lite profile keeps the surface neat without the bulk of thicker artificial lawns, making it practical for narrow borders, walkways, and temporary décor.
The Ottomanson Lite runner is pet-friendly and made to tolerate foot traffic, toys, and occasional messes. Drainage holes and a waterproof backing allow liquids to pass through so the surface dries quickly, while the short 0.35-inch pile reduces snagging and matting from pet activity.
Yes — the runner is suitable for patios, balconies, walkways, and temporary event floors. Its lightweight construction and flexible mat form make it simple to install, move, or remove for weddings, photo backdrops, trade shows, or seasonal displays.
The product is manufactured to resist sun damage and common outdoor wear so it maintains color and structure through seasons. Cleaning is minimal: a hose rinse and air drying are usually enough, which keeps upkeep quick for busy households or event teams.
The slim 31-inch width and long 20-foot length are tailored to cover narrow pathways, deck strips, or long borders without seams. Its lite profile is easy to cut to fit irregular edges or to layer for event aisles and continuous coverage across long runs.
Who is this for: The Ottomanson Artificial Grass Runner Lite is suited to homeowners and renters who want a low-maintenance green surface for pets, small outdoor spaces, or event planners and decorators needing a portable, photogenic grass-look option. It’s a practical pick for anyone wanting a neat, short-pile turf that’s simple to install, clean, and move without the weight and cost of thick artificial lawns.
Q: Is this turf safe for pets and easy to clean?
A: Yes. The short pile resists matting and the waterproof backing with drainage holes makes rinsing and air-drying quick and simple.
Q: Can I use this outdoors year-round without fading?
A: The fibers are UV-resistant to reduce fading and preserve color through regular sun exposure and seasonal weather.
Free UK delivery on every order — packed within 1 business day, arriving in 2–4 business days.
Free 30-day returns — email us for a prepaid label; refunds land within 3–5 business days of the return arriving.
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