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Free UK delivery on every order. Packed within 1 business day; typically delivered in 2–4 business days (3–6 for Highlands, islands and NI). Every parcel is tracked.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Free 30-day returns. Email us for a prepaid label — refunds land within 3–5 business days of the return arriving. Your statutory rights always apply on top.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Real people, real answers — email gardenluxe.co.uk@gmail.com with your order number or product question and we will reply within one business day.
Ottomanson Artificial Grass Runner Lite is a lightweight, 0.35-inch low-pile turf runner built for pet areas, patios, walkways, and easy decorative coverage both indoors and outdoors.
This narrow 31-inch by 16-foot artificial grass runner provides a clean, natural-looking surface where real sod isn't practical. Made from durable polypropylene fibers with a waterproof latex backing and drainage holes, it offers quick drying, UV resistance, and simple upkeep. The runner is designed to fit long borders, entryways, balcony edges and pet zones while remaining flexible enough to roll up, move, or trim to size.
The short 0.35-inch pile creates a stable, low-profile surface that stands up to daily foot traffic and pet use without matting like thicker, longer-fiber turf. Its waterproof backing and drainage holes let liquids pass through instead of pooling, making cleanups quicker and preventing lingering damp odors. The material resists wear and keeps a uniform look even with frequent use.
Yes — the runner’s narrow profile and 16-foot length make it ideal for lining patios, balconies, deck strips, and aisleways at events. It lays flat for a polished look and can be trimmed to fit corners or irregular areas. Lightweight construction makes temporary installation and removal straightforward for parties, photo shoots, or seasonal displays.
The runner is manufactured with UV-resistant fibers that retain color through prolonged sun exposure and resist brittleness from heat. Weatherproof materials and robust construction mean the turf won’t fade or break down after repeated outdoor seasons when used in patios, side yards, or balcony settings. The backing and drainage system also prevent water damage and mildew risk.
Maintenance is minimal: regular rinsing with a garden hose removes dirt, and an occasional shake or sweep keeps fibers upright. Because the backing repels moisture and drains quickly, the turf dries without trapping smells or mold. No special cleaning chemicals are required for day-to-day care.
Who is this for? The Ottomanson Artificial Grass Runner Lite is suited to homeowners and renters who need an attractive, low-maintenance grass surface for narrow outdoor or indoor areas — especially pet owners, event planners, balcony gardeners, and anyone who wants a clean green look without installation work. It’s ideal when you need continuous coverage along walkways, side yards, patio edges, or temporary display aisles and want a product that is easy to place, clean, and store when not in use.
Q: Is this turf safe for pets?
A: Yes. The polypropylene fibers and waterproof backing are pet-friendly; cleanups are easy with a hose and the drainage prevents pooling.
Q: Can I leave it outside year-round?
A: Yes. The runner is UV- and weather-resistant for continuous outdoor use, though securing edges in high winds is recommended.
Free UK delivery on every order — packed within 1 business day, arriving in 2–4 business days.
Free 30-day returns — email us for a prepaid label; refunds land within 3–5 business days of the return arriving.
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