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Free UK delivery on every order. Packed within 1 business day; typically delivered in 2–4 business days (3–6 for Highlands, islands and NI). Every parcel is tracked.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Free 30-day returns. Email us for a prepaid label — refunds land within 3–5 business days of the return arriving. Your statutory rights always apply on top.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Real people, real answers — email gardenluxe.co.uk@gmail.com with your order number or product question and we will reply within one business day.
Every set contains four large square inserts made for both outdoor and indoor use. Constructed with a water-resistant shell and 7D ultra-fine fiber fill, these cushions aim to restore loft quickly after compression packing and let you adjust firmness via an internal zipper. They’re sized to fit most 20 x 20 covers and built to resist clumping while providing comfortable back and head support.
OTPIPCS inserts use a waterproof outer fabric that helps shed light moisture and resist staining, while the 7D ultra-fine fiber filling preserves loft and comfort. Reinforced stitching and a zippered closure keep the fill secure and allow you to fine-tune fullness for a tailored look.
Yes — measure from edge to curved edge to confirm 20 x 20 sizing; these inserts are compressed for shipping but regain loft with a few simple steps. Drying briefly on low, patting, or letting them air in sunlight helps restore fullness within hours to a couple of days.
The combination of a supportive fiber fill and a resilient shell delivers a balance of softness and structure suitable for back support, headrest, or decorative layering. They’re intended to be cozy without collapsing, so they remain useful for reading, lounging, or adding visual depth to seating.
These inserts are versatile enough for patios, porches, pool lounges, hotel rooms, cars, and indoor sofas. Their water-resistant shell and durable construction make them suitable for high-traffic seating or seasonal outdoor decor.
Who is this for: The OTPIPCS 20 x 20 Outdoor Pillow Inserts set of 4 is aimed at homeowners, decorators, hospitality operators, and anyone who wants reliable, refillable cushion stuffing for 20 x 20 covers. Choose this set if you need quick-to-fluff, water-resistant inserts that keep decorative pillows looking full and comfortable on outdoor furniture, indoor sofas, or mixed-use spaces.
Q: Are these pillow inserts machine washable?
A: Yes, the inserts can be washed on a gentle cycle; tumble dry low or air-dry to restore loft.
Q: How long does it take for inserts to regain fullness after unpacking?
A: Loft improves within a few hours; full recovery usually occurs within 24–48 hours with patting or low-heat drying.
Free UK delivery on every order — packed within 1 business day, arriving in 2–4 business days.
Free 30-day returns — email us for a prepaid label; refunds land within 3–5 business days of the return arriving.
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