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Free UK delivery on every order. Packed within 1 business day; typically delivered in 2–4 business days (3–6 for Highlands, islands and NI). Every parcel is tracked.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Free 30-day returns. Email us for a prepaid label — refunds land within 3–5 business days of the return arriving. Your statutory rights always apply on top.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Real people, real answers — email gardenluxe.co.uk@gmail.com with your order number or product question and we will reply within one business day.
The Loom X combines a compact footprint with durable steel construction and a simple setup so you can enjoy a warm, smokeless fire on patios, decks, campsites, and alfresco dining areas. Built with a protective enamel finish and a powder-coated iron frame, this fire bowl resists rust and heat while remaining light enough to move at 17 pounds. It runs on a standard 20 lb propane tank (sold separately) and comes with a 10-foot hose, adjustable safety valve, and decorative fire glass for an immediate, inviting glow.
Assembly is designed to be straightforward and tool-free for most users. You unpack the components, attach the included 10-foot hose to your propane tank, and secure the safety valve connection to start the flame.
The Loom X is engineered with a fully adjustable safety shutoff valve to help control fuel flow and extinguish the flame when needed. The design emphasizes a clean-burning propane flame and stable steel construction to handle repeated outdoor use.
Its rectangular, low-profile shape and modest footprint make the Loom X ideal for small patios, balcony tables, portable camp setups, and as a centerpiece for outdoor dining. Because it uses propane, it stays relatively smokeless and is easy to move when not in use.
Who this is for: The Onlyfire Loom X suits homeowners and renters who want an attractive, compact fire source without permanent installation, entertainers who need a portable centerpiece for gatherings, and outdoor lovers who prefer propane’s convenience and low smoke. It’s also appropriate for people who value easy upkeep, durable materials, and a fast setup that lets you focus on atmosphere rather than maintenance.
Q: Does the Loom X come with a propane tank?
A: No. The Loom X includes a 10 ft hose and valve but requires you to supply a standard 20 lb propane tank.
Q: Is the Loom X suitable for covered patios?
A: Use caution: it's designed for outdoor use with proper ventilation. Avoid enclosed or low-clearance covered areas.
Free UK delivery on every order — packed within 1 business day, arriving in 2–4 business days.
Free 30-day returns — email us for a prepaid label; refunds land within 3–5 business days of the return arriving.
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