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Free UK delivery on every order. Packed within 1 business day; typically delivered in 2–4 business days (3–6 for Highlands, islands and NI). Every parcel is tracked.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Free 30-day returns. Email us for a prepaid label — refunds land within 3–5 business days of the return arriving. Your statutory rights always apply on top.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Real people, real answers — email gardenluxe.co.uk@gmail.com with your order number or product question and we will reply within one business day.
The OLANLY mat uses a dense chenille pile to lift and hold water, mud, sand, and organic debris so fewer particles are carried past the entry. Instead of scattering dirt around, the textured fibers catch and retain it until you shake or wash the mat.
The underside features textured thermoplastic rubber (TPR) to resist shifting and sliding on smooth surfaces. For best results, place the mat on a clean, dry floor and avoid wetting the backing; this keeps the grip consistent during everyday use.
Daily maintenance is simple: a quick shake removes loose debris and hair. When the mat needs deeper cleaning, it’s machine washable—use a gentle cycle and air dry for faster turnaround so it’s ready for the next mess.
This mat’s compact, flexible design makes it useful in many pet zones. Use it under food and water bowls, inside crates, in mudrooms, in the back of a vehicle, or near bathing areas to protect floors and contain messes wherever your dog goes.
Q: Is the mat machine washable?
A: Yes — shake off debris, then machine wash on a gentle cycle and air dry for best results.
Q: Will the backing slip on hardwood floors?
A: The textured TPR backing reduces sliding on clean, dry hardwood, tile, laminate, and vinyl.
Free UK delivery on every order — packed within 1 business day, arriving in 2–4 business days.
Free 30-day returns — email us for a prepaid label; refunds land within 3–5 business days of the return arriving.
Join the list and we will email you code WELCOME10 — plus honest seasonal picks for the garden. No spam, ever.
