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Free UK delivery on every order. Packed within 1 business day; typically delivered in 2–4 business days (3–6 for Highlands, islands and NI). Every parcel is tracked.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Free 30-day returns. Email us for a prepaid label — refunds land within 3–5 business days of the return arriving. Your statutory rights always apply on top.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Real people, real answers — email gardenluxe.co.uk@gmail.com with your order number or product question and we will reply within one business day.
The OLANLY Dog Door Mat is a plush, 59 x 35 chenille mat that traps mud and moisture from paws and shoes while staying soft and machine washable.
This thick, cloud-like mud mat is built for pet households that need an effective barrier at every entrance. OEKO-TEX STANDARD 100 certified chenille fibers provide a comfortable surface for pets and people while the dense pile soaks up water, captures dirt and grit, and reduces the trail of muddy paw prints through your home. Sized to cover wider doorways and practical spaces, it balances absorbency with a slim, easy-to-manage profile that fits entryways, crates, and vehicle floors.
The deep chenille pile acts like a sponge, pulling moisture and particles from paws and shoes into the fibers so they don’t get tracked further into the house. The textured TPR backing helps the mat stay in place during normal foot and paw traffic so it can do its job where you need it most.
Yes — routine upkeep is straightforward: give it a shake to remove loose debris and hair, and toss it into the washing machine for deeper cleaning. The fibers are designed to dry relatively quickly so the mat can be back in service without long downtime.
The mat features a textured TPR backing that improves grip on smooth surfaces like hardwood, laminate, tile, and vinyl to limit sliding and bunching. For best performance, place the mat on a clean, dry floor and ensure both the floor and backing are dry.
The OLANLY chenille mat is versatile enough for entryways, mudrooms, kennels, vehicle floors, and under feeding areas. Its slim design and flexible size make it a practical liner or surface protector wherever pets come inside or make a mess.
Who this mat is for: Pet owners who need a reliable, comfortable, and easy-to-clean solution to reduce muddy paw prints and wet shoe messes. It’s ideal for families with active dogs, apartment dwellers wanting a low-profile mat, or anyone who wants OEKO-TEX certified chenille that’s gentle under paw and foot. If you want a large, absorbent mat that balances softness with real-world performance at entrances, this OLANLY mud mat is a practical choice.
Q: Can I machine wash the OLANLY mud mat?
A: Yes. Shake off loose debris, then machine wash; the mat dries quickly for fast reuse.
Q: Will this mat slide on hardwood floors?
A: The textured TPR backing reduces slipping on smooth floors, but place on a clean, dry surface for best hold.
Free UK delivery on every order — packed within 1 business day, arriving in 2–4 business days.
Free 30-day returns — email us for a prepaid label; refunds land within 3–5 business days of the return arriving.
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