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Free UK delivery on every order. Packed within 1 business day; typically delivered in 2–4 business days (3–6 for Highlands, islands and NI). Every parcel is tracked.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Free 30-day returns. Email us for a prepaid label — refunds land within 3–5 business days of the return arriving. Your statutory rights always apply on top.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Real people, real answers — email gardenluxe.co.uk@gmail.com with your order number or product question and we will reply within one business day.
OLANLY’s 59 x 35 chenille dog door mat is a plush, highly absorbent entry rug designed to catch mud, moisture, and debris from paws and shoes while staying soft underfoot.
This oversized mud mat blends thick, cloud-like chenille fibers with a textured TPR backing to create a practical barrier at thresholds, crates, and in pet zones. OEKO-TEX STANDARD 100 certified materials mean the pile is made to be gentle for pets and families, while dense loops trap water, grit, and grass so you don’t track them through the house. It’s machine washable, slim enough for tight entryways, and built to perform in everyday dog life.
The long, dense chenille pile soaks up moisture and holds dirt inside the fibers instead of releasing it onto floors. The mat’s texture scrapes and traps debris from paws and shoes, reducing the need to mop or scrub entryways after walks.
Yes — a textured thermoplastic rubber (TPR) backing helps minimize shifting, sliding, and bunching during daily use. For best stability, place the mat on a clean, dry, smooth surface and avoid wetting the backing.
Maintenance is simple: shake out loose debris, and when the mat needs a deeper clean, it’s machine washable for quick refreshes. The chenille dries relatively fast and the compact, approximately 1-inch profile slips back into doorways and crates without fuss.
The mat’s slim, flexible design makes it useful in many spots: entryways, mudrooms, under bowls, in crates, or in vehicles to protect seats during transport. It’s sized to cover common high-traffic areas without getting in the way.
Who is this for: The OLANLY Dog Door Mat is built for pet owners who want a soft yet effective solution to stop mud and moisture at entry points. It’s ideal for households with dogs (and active family members) who need a durable, easy-care mat that blends comfort with functionality. Choose this mat if you want dependable absorption, low-maintenance cleaning, and a slim profile that fits busy doorways, crates, and travel setups.
Q: Is the mat machine washable?
A: Yes. Shake off loose debris then machine wash; it dries quickly and is ready for reuse.
Q: Will the mat slide on hardwood floors?
A: The textured TPR backing reduces sliding, but best results come from placing it on a clean, dry surface.
Free UK delivery on every order — packed within 1 business day, arriving in 2–4 business days.
Free 30-day returns — email us for a prepaid label; refunds land within 3–5 business days of the return arriving.
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