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Free UK delivery on every order. Packed within 1 business day; typically delivered in 2–4 business days (3–6 for Highlands, islands and NI). Every parcel is tracked.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Free 30-day returns. Email us for a prepaid label — refunds land within 3–5 business days of the return arriving. Your statutory rights always apply on top.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Real people, real answers — email gardenluxe.co.uk@gmail.com with your order number or product question and we will reply within one business day.
The Oatey Mystic Rainwater Collection System is a white downspout diverter that redirects runoff from standard 2" x 3" residential downspouts into a barrel or container for reuse.
This compact diverter kit lets homeowners capture and repurpose rainwater without major gutter alterations. Designed to fit common 2" x 3" rectangular downspouts, the unit channels overflow-free water through an included high-flow hose into a storage container. Built from UV-resistant material and paintable to match trim or gutter color, the Mystic system is a straightforward add-on for landscapes, gardens, and water-conscious properties.
The Mystic unit installs inline with a standard 2" x 3" downspout: you cut the downspout where you want the outlet and insert the diverter section. It seals into the existing channel and provides an integrated outlet port for the hose connection.
The diverter is molded from UV-resistant plastic formulated to resist sun-related degradation, maintaining shape and function over multiple seasons. If the standard white finish doesn't match your home, the surface can be painted using exterior-grade paint compatible with plastic.
The Mystic diverter routes water into your storage container while allowing excess to continue through the downspout, preventing backups. During heavy storms the built-in path maintains gutter flow so your roof drainage remains uninterrupted.
The package arrives with the diverter body and a 4-foot high-flow hose to connect to a barrel or cistern. Depending on your setup you may want to add hose clamps, a storage container with an inlet, or basic hand tools for cutting the downspout and fastening the diverter.
Who this is for: The Oatey Mystic Rainwater Collection System suits homeowners, gardeners, and small-property owners who want a low-cost, minimally invasive way to capture roof runoff for non-potable uses like irrigation, washing, or seasonal storage. It’s ideal for properties with standard 2" x 3" downspouts, anyone preferring a paintable white finish to blend with home exteriors, and DIY installers seeking an easy add-on to existing gutter systems.
Q: Does this fit my downspout size?
A: Yes—it's made for standard 2" x 3" residential downspouts and installs inline without special adapters.
Q: Is the included hose long enough to reach a barrel?
A: The kit includes a 4 ft high-flow hose; additional hose length can be added if your barrel sits farther away.
Free UK delivery on every order — packed within 1 business day, arriving in 2–4 business days.
Free 30-day returns — email us for a prepaid label; refunds land within 3–5 business days of the return arriving.
Join the list and we will email you code WELCOME10 — plus honest seasonal picks for the garden. No spam, ever.
