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Free UK delivery on every order. Packed within 1 business day; typically delivered in 2–4 business days (3–6 for Highlands, islands and NI). Every parcel is tracked.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Free 30-day returns. Email us for a prepaid label — refunds land within 3–5 business days of the return arriving. Your statutory rights always apply on top.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Real people, real answers — email gardenluxe.co.uk@gmail.com with your order number or product question and we will reply within one business day.
The NORCOOL Grill Prep and Carry System is a 5-in-1 stainless steel kit that streamlines marinating, cooking, draining and serving for backyard barbecues.
Whether prepping steaks, smoking a brisket, or serving burgers at a picnic, this all-in-one set puts essential tools in a single stackable package. Built from heavy-gauge stainless steel, the system combines two roomy trays, a venting lid, a draining cooling rack and a durable cutting board so you can move food safely from refrigerator to grill to table without juggling multiple containers.
The design gives you two distinct trays so raw proteins can marinate in one compartment while finished items rest in the other, reducing contamination risk. Use the draining rack to lift hot foods out of grease and let air circulate while the lid protects contents from insects and debris.
Yes—the NORCOOL trays are rated for refrigerator marinating, oven baking, and dishwasher cleanup. The premium steel tolerates temperature swings so you can marinate cold, bake hot, and then load the lid, rack and tray into the machine for an easy wash.
Manufactured from thick stainless steel, the trays resist bending under weight, which makes them reliable for bulky cuts like brisket or whole poultry. The stackable engineering and included lid help keep food warm and contained, while the cutting board adds a convenient prep surface that travels with the kit.
The stackable format and fitted lid let you carry multiple components as one unit, reducing trips between kitchen and grill. When serving, use the shallow tray as a presentable platter while the deep tray handles marinating or juices, so you can move from prep to table faster and cleaner.
Who is this for? Grillers who want a compact, durable set that handles the full flow from marinating to serving will appreciate the NORCOOL Grill Prep and Carry System. It’s a practical choice for backyard cooks, tailgaters, and anyone who entertains outdoors and prefers stainless-steel durability, easy cleanup and fewer containers to manage.
Q: Are the NORCOOL trays oven-safe?
A: Yes. The stainless-steel trays tolerate oven use, allowing you to marinate in the fridge then finish in the oven.
Q: Can I wash the lid and rack in the dishwasher?
A: Yes. The lid, draining rack and stainless trays are dishwasher-safe for easier cleanup.
Free UK delivery on every order — packed within 1 business day, arriving in 2–4 business days.
Free 30-day returns — email us for a prepaid label; refunds land within 3–5 business days of the return arriving.
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