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Free UK delivery on every order. Packed within 1 business day; typically delivered in 2–4 business days (3–6 for Highlands, islands and NI). Every parcel is tracked.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Free 30-day returns. Email us for a prepaid label — refunds land within 3–5 business days of the return arriving. Your statutory rights always apply on top.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Real people, real answers — email gardenluxe.co.uk@gmail.com with your order number or product question and we will reply within one business day.
The bag uses dense PE foam lining all around to cushion your tabletop griddle from bumps and scratches during transport or storage. The exterior is made from heavy-duty 600D canvas with a PU treatment to resist water, wind, and light snow, helping preserve the metal finish and cooking surface.
The NOELIFE bag includes four large external pockets secured with hook-and-loop closures so you can pack spatulas, scrapers, seasonings, and other small items with the griddle. To make lifting and moving simpler, the bag has two padded side handles that distribute weight and reduce hand fatigue when carrying heavier loads.
This bag is custom-designed to fit the Blackstone 17" model specifically when used without the hood, so your griddle will sit snugly inside. The internal shape and pocket placement were planned to match the typical dimensions and common accessory arrangements for that exact griddle size.
The outer shell uses 600D fabric, chosen for abrasion resistance and long-term outdoor use; a PU coating is applied in two passes to improve water and wind resistance. This makes the bag suitable for campsite travel, tailgates, and short-term outdoor exposure, though prolonged immersion or extreme weather should be avoided.
Q: Does this bag include the Blackstone griddle or hood?
A: No. The listing is for the NOELIFE carry bag only; griddle and hood are not included.
Q: Is the bag waterproof for camping in light rain?
A: The 600D fabric with PU coating is water-resistant and fine for light rain, but not fully waterproof for prolonged immersion.
Free UK delivery on every order — packed within 1 business day, arriving in 2–4 business days.
Free 30-day returns — email us for a prepaid label; refunds land within 3–5 business days of the return arriving.
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