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Free UK delivery on every order. Packed within 1 business day; typically delivered in 2–4 business days (3–6 for Highlands, islands and NI). Every parcel is tracked.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Free 30-day returns. Email us for a prepaid label — refunds land within 3–5 business days of the return arriving. Your statutory rights always apply on top.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Real people, real answers — email gardenluxe.co.uk@gmail.com with your order number or product question and we will reply within one business day.
The device releases copper ions into the pool water via an underwater anode. These ions support water clarity by interacting with particles that would otherwise require higher chlorine concentrations to manage, allowing you to reduce chemical dosing when used as directed.
Installation is straightforward and intended to fit common pool configurations without complex plumbing changes. Maintenance mainly involves occasional inspection and replacing the copper electrode when depleted, plus keeping the solar panel surface clean for optimal performance.
The ionizer is engineered to complement conventional chlorine and saltwater pool systems but is not compatible with hydrogen-peroxide-based treatments. It will not replace sanitizers entirely but is meant to reduce reliance on them as part of a balanced maintenance program.
By lowering how much chlorine you need over a season, the ionizer can reduce both chemical spend and the environmental footprint of pool maintenance. The solar energy source removes the need for an external power connection, and the long-lasting electrode reduces waste over time.
Q: Can I use this ionizer with a saltwater pool?
A: Yes. The ionizer is compatible with saltwater and chlorine pools up to 35,000 gallons.
Q: How often do I replace the copper electrode?
A: The copper electrode typically lasts about two years under normal pool conditions.
Free UK delivery on every order — packed within 1 business day, arriving in 2–4 business days.
Free 30-day returns — email us for a prepaid label; refunds land within 3–5 business days of the return arriving.
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