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Free UK delivery on every order. Packed within 1 business day; typically delivered in 2–4 business days (3–6 for Highlands, islands and NI). Every parcel is tracked.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Free 30-day returns. Email us for a prepaid label — refunds land within 3–5 business days of the return arriving. Your statutory rights always apply on top.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Real people, real answers — email gardenluxe.co.uk@gmail.com with your order number or product question and we will reply within one business day.
NINXANG 7FT x 12FT artificial grass turf is a realistic, pet-friendly synthetic lawn rug with 0.4-inch pile and drain holes for easy outdoor or indoor use.
Bring consistent green to balconies, patios, gardens, play areas and event floors without watering, mowing or muddy messes. This 7 by 12 foot faux grass carpet mimics natural blades at a short 0.4-inch height, is designed with drainage for wet conditions, and is durable enough for pets, families and light commercial use. It installs quickly as a roll or rug and keeps a tidy, natural look year-round.
The NINXANG turf is built to withstand daily wear from pets, children and frequent foot traffic. The dense synthetic fibers and sturdy backing resist flattening and shed little debris, while integrated drain holes prevent pooling and standing water.
Yes—this turf is suitable for indoor and outdoor settings. Its compact size makes it easy to roll out on balconies, terraces, rooftop gardens, entryways or inside for a soft play mat or event backdrop. Non-permanent installations are straightforward and won’t damage most finished floors when used with a non-slip pad.
Maintenance is minimal: regular brushing keeps fibers upright, and spot cleaning handles pet accidents, spills and tracked-in dirt. For routine cleaning, rinse with a garden hose and use mild soap for stubborn stains; allow open-air drying thanks to the drainable backing.
Who is this turf best for? Homeowners, apartment dwellers and event planners who want the look and convenience of a green lawn without maintenance will find this NINXANG turf useful. It’s ideal for pet owners who need an easy-to-clean play surface, families with kids seeking a soft, reliable outdoor play area, and decorators staging patios, balconies, wedding spaces or seasonal events. If you need a manageable 7x12-foot synthetic grass solution that balances realism, drainage and pet-friendly performance, this turf provides a tidy, low-effort green surface.
Q: Is this artificial grass safe for dogs and cats?
A: Yes. The turf is pet-friendly with low-shedding fibers and drain holes for easy cleaning and odor control.
Q: Can I place the turf directly on concrete or wood decking?
A: Yes. It can be installed on concrete, decking or compacted soil; use a non-slip underlay or tape for extra stability.
Free UK delivery on every order — packed within 1 business day, arriving in 2–4 business days.
Free 30-day returns — email us for a prepaid label; refunds land within 3–5 business days of the return arriving.
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