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Free UK delivery on every order. Packed within 1 business day; typically delivered in 2–4 business days (3–6 for Highlands, islands and NI). Every parcel is tracked.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Free 30-day returns. Email us for a prepaid label — refunds land within 3–5 business days of the return arriving. Your statutory rights always apply on top.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Real people, real answers — email gardenluxe.co.uk@gmail.com with your order number or product question and we will reply within one business day.
NINXANG artificial grass rug is a realistic, low-maintenance 6ft x 16ft synthetic turf designed to give you a lush green lawn look indoors or outdoors without mowing, watering, or fertilizing.
This heavy-duty faux grass carpet combines multi-colored polyethylene filaments and a durable latex backing with drainage holes to reproduce the feel and visual depth of natural turf. At about 1.38 inches of pile (slightly flattened in shipping), the fibers bend naturally for a soft, lifelike surface that works for patios, balconies, play areas, pet spaces, trade-show displays, and event décor. The turf is easy to rinse, quick to dry, and resists the wear of daily use and weather when installed on suitable substrates.
The pile uses four complementary yarn tones and a curled thatch layer to create dimensional color and natural shadow. Fibers are soft to the touch and bend under pressure, mimicking real grass movement and appearance without muddy patches or bare spots.
Yes — the surface stands up to daily foot traffic and pet activity, and it’s straightforward to clean. The backing includes drainage holes so liquids pass through rather than pool on the surface, and you can hose it off to remove dirt or hair.
Installation is straightforward for both temporary and permanent layouts: roll it out, trim to fit, and secure according to your chosen method. Maintenance requires only occasional sweeping or hosing — no mowing, watering, or seasonal treatments.
The synthetic fibers and latex backing are made for outdoor exposure, offering reliable performance in sun and light rain. Proper installation and drainage will prolong appearance and function; avoid installing directly over uneven or unprepared ground to minimize shifting.
Who this is for: NINXANG's 6ft x 16ft artificial grass rug suits homeowners and renters who want a green, maintenance-free surface for patios, balconies, play areas, or pet zones; event planners and retailers seeking photo-ready turf; and anyone looking to replace a tired lawn area without ongoing upkeep. If you need a lifelike, easy-to-clean alternative to natural grass that installs quickly and works year-round, this turf is an economical, low-effort choice.
Q: Is this turf safe for pets and how do I clean it?
A: Yes; hose off debris and use mild detergent for stains. Drainage holes let liquids pass through for quick drying.
Q: Will the rug arrive flat and ready to use?
A: It ships folded; unroll and let it rest to relax creases. Trim to fit and secure as needed for permanent use.
Free UK delivery on every order — packed within 1 business day, arriving in 2–4 business days.
Free 30-day returns — email us for a prepaid label; refunds land within 3–5 business days of the return arriving.
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