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Free UK delivery on every order. Packed within 1 business day; typically delivered in 2–4 business days (3–6 for Highlands, islands and NI). Every parcel is tracked.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Free 30-day returns. Email us for a prepaid label — refunds land within 3–5 business days of the return arriving. Your statutory rights always apply on top.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Real people, real answers — email gardenluxe.co.uk@gmail.com with your order number or product question and we will reply within one business day.
NINXANG artificial grass rug is a realistic 4ft x 10ft synthetic turf mat designed to give you a lush, maintenance-free lawn feel for patios, balconies, play areas, and pet zones.
This 4ft x 10ft artificial grass carpet blends four grass-tone filaments and a 1.38-inch pile height to mimic the look and feel of natural turf while eliminating mowing, watering, and fertilizer. Constructed from 60% polyethylene and 40% polypropylene with a durable latex backing and drainage holes, the mat is made for both indoor and outdoor use — from rooftop terraces to garden pathways and pet corners. It ships folded; minor creases or loose fibers can be smoothed out by airing and flattening the rug.
The pile uses four complementary shades to create depth and a natural appearance, and the fibers are soft to the touch to simulate living grass. The stated grass height is about 1.38 inches, though the filaments bend slightly in use, producing a comfortable, cushioned sensation underfoot.
Yes — the NINXANG rug was engineered with busy homes and animals in mind. The latex backing includes drainage holes that let liquids pass through, and the synthetic surface resists stains and mud, so cleanup is faster than with natural grass.
The blend of polypropylene and polyethylene plus a robust latex backing gives the rug resistance to typical outdoor stresses like sunlight and foot traffic. While built to be durable, prolonged exposure to extreme elements can affect all synthetic products, so proper placement and occasional care extend service life.
To save on shipping, custom-size rugs are commonly folded for transport, which can produce creases or loose fibers on arrival. Lay the rug flat in sunlight or a warm room and unroll; most creases relax within a day or two and stray fibers can be trimmed or brushed out.
Who is this for? The NINXANG 4FT x 10FT artificial grass rug is ideal for homeowners and renters who want a low-maintenance green surface for small lawns, balconies, patios, kid play spaces, or pet areas. It suits anyone seeking the appearance and softness of natural grass without the upkeep: no mowing, no watering, and easy cleaning. Choose this rug if you need a compact, durable turf solution that provides year-round greenery and fast installation for indoor or outdoor decorating and functional spaces.
Q: Can I use this artificial grass rug for pets?
A: Yes — it has durable fibers and drainage holes to handle pet traffic and quick cleaning.
Q: Will the rug arrive creased from shipping?
A: Possibly; unfold and air the rug for a day or two and brush to restore pile.
Free UK delivery on every order — packed within 1 business day, arriving in 2–4 business days.
Free 30-day returns — email us for a prepaid label; refunds land within 3–5 business days of the return arriving.
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