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Free UK delivery on every order. Packed within 1 business day; typically delivered in 2–4 business days (3–6 for Highlands, islands and NI). Every parcel is tracked.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Free 30-day returns. Email us for a prepaid label — refunds land within 3–5 business days of the return arriving. Your statutory rights always apply on top.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Real people, real answers — email gardenluxe.co.uk@gmail.com with your order number or product question and we will reply within one business day.
NINXANG Artificial Grass Deluxe is a 7ft x 15ft realistic synthetic turf mat with drainage holes designed to give you a maintenance-free green lawn look for patios, balconies, events and pet areas.
This premium faux grass turf combines multi-tone polyethylene blades, a sturdy latex backing with drainage, and a 1.77-inch filament height (natural bend makes the pile slightly lower) to mimic real grass while cutting out mowing, watering and fertilizing. It's sold as a reusable rug that can be trimmed or customized for different outdoor and indoor surfaces, and ships folded—small creases smooth out after unrolling. The turf is engineered to be durable enough for foot traffic, children’s play zones, pet runs and decorative event flooring.
The turf uses four-tone grass filaments and a soft pile that bends naturally to imitate live turf. The result is a lush visual texture and a cushiony touch similar to a natural lawn without seasonal browning.
Yes — the NINXANG turf has a durable latex backing with built-in drainage holes so water passes through quickly and the surface dries faster than solid-backed options. Routine cleaning requires minimal effort, making it practical for pet waste and everyday outdoor use.
The turf arrives folded for shipping and is ready for basic trimming and placement—no adhesive or tools required for temporary installs. For longer-term or permanent setups, you can secure edges or seam multiple pieces for larger areas. Small shipping creases flatten after unrolling and airing.
Maintenance is low: no mowing or watering, occasional rinsing and debris removal keeps the surface clean. With proper use and basic care, the turf holds up well for recreational and decorative applications, though lifespan depends on traffic and exposure to harsh elements.
Who is this for: NINXANG Artificial Grass Deluxe suits homeowners wanting a green, low-maintenance surface for patios, balconies or yards; pet owners seeking an easy-clean turf; event planners needing quick-install flooring for weddings or ceremonies; and landlords or retailers who want an attractive, reusable decorative grass option without ongoing lawn upkeep. If you need a customizable synthetic lawn piece that balances realistic aesthetics, drainage performance and simple care, this 7ft x 15ft turf mat is a practical choice.
Q: Can I trim this turf to fit an odd-shaped balcony?
A: Yes. The turf can be cut to shape with a utility knife for a custom fit; allow it to lay flat after trimming.
Q: Is the turf safe for pets and easy to clean?
A: Yes. Perforated backing drains liquids and the surface rinses clean; it's designed to withstand pet activity.
Free UK delivery on every order — packed within 1 business day, arriving in 2–4 business days.
Free 30-day returns — email us for a prepaid label; refunds land within 3–5 business days of the return arriving.
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