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Free UK delivery on every order. Packed within 1 business day; typically delivered in 2–4 business days (3–6 for Highlands, islands and NI). Every parcel is tracked.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Free 30-day returns. Email us for a prepaid label — refunds land within 3–5 business days of the return arriving. Your statutory rights always apply on top.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Real people, real answers — email gardenluxe.co.uk@gmail.com with your order number or product question and we will reply within one business day.
The Ninja Fireside360 Soft Cover is a durable, water- and UV-resistant protective cover with an adjustable drawstring designed to keep your Fireside360 protected year-round.
Keep your Ninja Fireside360 looking and performing its best by shielding it from sun, rain, and light debris. This premium soft cover uses UV inhibitors to limit fading and a water-resistant finish to shed moisture, while the elastic drawstring secures the fit on breezy days. Easy to put on and remove, it stores compactly when not in use and helps reduce cleaning and maintenance over time.
The cover is treated with UV-resistant additives that slow fading and fabric breakdown caused by sunlight exposure. While not a substitute for indoor storage during extreme weather, it significantly reduces sun-related wear for outdoor placement.
Yes — the soft cover features a water-resistant finish that helps repel light to moderate moisture. It sheds rain and splashes to protect the exterior surfaces, connectors, and controls from unnecessary wetting.
The integrated elastic drawstring lets you cinch the hem for a snug, secure fit so wind won’t easily lift the cover. This reduces flapping and wear, keeping the cover in place even during gusts.
Inside the package you’ll find the Ninja Fireside360 Soft Cover ready to protect your unit. It slips on in seconds, stores flat or rolled when not in use, and requires no special clamps or tools.
Who is this for? If you own a Ninja Fireside360 and want a simple, effective way to reduce weathering and keep the unit cleaner between uses, this cover is designed for you. It suits homeowners and renters who place their Fireside360 in patios, decks, or other semi-exposed outdoor spaces and want an easy-to-use protective solution that balances lightweight handling with dependable UV and water resistance.
Q: Is the cover machine washable?
A: Hand wash or spot clean only; avoid machine washing to preserve the water-resistant coating.
Q: Can I leave the cover on in heavy rain?
A: It's water resistant for light to moderate moisture but not intended for prolonged heavy rain or submersion.
Free UK delivery on every order — packed within 1 business day, arriving in 2–4 business days.
Free 30-day returns — email us for a prepaid label; refunds land within 3–5 business days of the return arriving.
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