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Free UK delivery on every order. Packed within 1 business day; typically delivered in 2–4 business days (3–6 for Highlands, islands and NI). Every parcel is tracked.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Free 30-day returns. Email us for a prepaid label — refunds land within 3–5 business days of the return arriving. Your statutory rights always apply on top.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Real people, real answers — email gardenluxe.co.uk@gmail.com with your order number or product question and we will reply within one business day.
The triple-weave construction reduces glare and blocks a significant portion of sunlight while maintaining a natural look. They don’t rely on sheer fabric; instead the dense weave gives better daytime privacy and helps lower direct heat from the sun.
Yes — the panels are designed to shrug off light rain and act as a windbreak thanks to their thicker, water-resistant weave. They’re not a replacement for a waterproof awning but will help keep breezes and splashes from entering covered outdoor areas.
The detachable sticky tab-top is designed to adhere to rods (under 1.9" diameter) so you can hang or remove curtains without loosening or removing the rod. This approach eliminates metal grommet corrosion and allows easy repositioning or replacement of panels.
NICETOWN outdoor curtains are machine washable on gentle cycles using cool water and mild detergent. Avoid bleach, tumble dry low or hang to dry, and use low-heat ironing if needed to smooth creases.
Q: Will these curtains withstand heavy rain?
A: They resist light rain and splashes but are not meant as a full waterproof barrier in heavy, prolonged storms.
Q: Can the sticky tabs be reused on a new rod?
A: Yes. Tabs are designed to slide over rods up to 1.9" diameter and allow easy removal and reseating without rod removal.
Free UK delivery on every order — packed within 1 business day, arriving in 2–4 business days.
Free 30-day returns — email us for a prepaid label; refunds land within 3–5 business days of the return arriving.
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