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Free UK delivery on every order. Packed within 1 business day; typically delivered in 2–4 business days (3–6 for Highlands, islands and NI). Every parcel is tracked.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Free 30-day returns. Email us for a prepaid label — refunds land within 3–5 business days of the return arriving. Your statutory rights always apply on top.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Real people, real answers — email gardenluxe.co.uk@gmail.com with your order number or product question and we will reply within one business day.
The NetumScan Upgraded Pet Microchip Reader is a compact, rechargeable RFID scanner that reads ISO 11784/11785, FDX-B (134.2 kHz) and 125 kHz EMID tags and stores up to 1,024 records.
This handheld scanner is designed for shelters, veterinarians, breeders and responsible pet owners who need a reliable, portable way to identify animals quickly. It combines a bright OLED screen, a one-button operating flow, and PC-exportable storage so you can scan on site and manage records later. Note: this model does not support FDX-A or AVID protocols—confirm chip compatibility before purchase.
The NetumScan reader uses one-button operation and a high-brightness 0.91-inch OLED to make reads rapid and easy, even in sunlight. The device signals successful reads with illuminated Zodiac-ring lights and shows the tag ID and frequency on-screen.
The unit holds up to 1,024 stored tag records in internal memory for later review or transfer. Included USB Type-C cable and PC software let you export saved records as an Excel file for inventory management or clinic logs.
This model reads international ISO 11784/11785 standards, FDX-B 134.2 kHz chips and 125 kHz EMID/ID64-style tags. It’s a dual-frequency tool for mixed inventories, but it does not read FDX-A or proprietary AVID formats.
A built-in rechargeable lithium battery powers the reader and the unit includes an auto-shutdown after 120 seconds of inactivity to preserve charge. You can also manually turn it off by long-pressing the button for three seconds.
Who is this product for? The NetumScan Upgraded Pet Microchip Reader is built for animal shelters, veterinary clinics, breeders, rescue volunteers and pet owners who manage multiple animals or encounter strays. It’s ideal when you need a compact, reliable scanner that supports both implanted FDX-B chips and 125 kHz ID tags, stores hundreds of records, and allows quick export to a computer for documentation or reunification efforts.
Q: Does this reader work with implanted microchips?
A: Yes, it reads implanted FDX-B (134.2 kHz) microchips and 125 kHz EMID tags, but not FDX-A or AVID-only chips.
Q: How do I transfer stored records to my computer?
A: Use the supplied USB Type-C cable and included PC software to export stored records as an Excel file.
Free UK delivery on every order — packed within 1 business day, arriving in 2–4 business days.
Free 30-day returns — email us for a prepaid label; refunds land within 3–5 business days of the return arriving.
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