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Free UK delivery on every order. Packed within 1 business day; typically delivered in 2–4 business days (3–6 for Highlands, islands and NI). Every parcel is tracked.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Free 30-day returns. Email us for a prepaid label — refunds land within 3–5 business days of the return arriving. Your statutory rights always apply on top.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Real people, real answers — email gardenluxe.co.uk@gmail.com with your order number or product question and we will reply within one business day.
Natural Diamond's DIY Bat House Kit supplies everything you need to build a ready-to-hang bat shelter that attracts insect-eating bats and supports local wildlife.
If you want a simple, eco-friendly project that helps reduce garden pests and supports declining bat populations, this kit gives clear instructions plus all required fasteners and parts. The finished house measures 14" high x 8.5" wide x 3.5" deep and is designed to be mounted 10 to 15 feet above ground facing south or southwest. The untreated wood will darken naturally over time—do not paint or stain, as finishes can deter bats.
Assembly is straightforward and suitable for a single afternoon with basic tools. The package includes pre-cut wooden panels, interior roosting grooves, a front landing strip, screws, nails, and step-by-step instructions. No special carpentry skills are required; follow the guide to align panels and secure fasteners for a snug, weather-resistant fit.
Location matters: mount the bat house on a building or tree 10 to 15 feet above the ground and orient it to receive morning and midday sun. South or southwest exposure warms the interior, which helps bats roost comfortably. Avoid shaded spots or areas with heavy night-time light pollution.
Bats are efficient nocturnal insect predators and pollinators; a single bat can consume hundreds of insects per hour, helping reduce mosquitoes and other pests without chemicals. Installing a bat house encourages local bat populations to roost nearby, which supports biodiversity. Results vary by region and season; it may take time for bats to discover a new shelter.
Finishes like paint and stain can mask the natural scent and change surface texture, discouraging bats from roosting. The kit uses untreated wood that gradually darkens outdoors, which helps the interior absorb heat. If you must protect the exterior from weather, use only rough-surfaced, minimal treatments on the outside that do not alter the interior roosting surfaces.
Who is this for? The Natural Diamond DIY Bat House Kit is ideal for gardeners, homeowners, nature educators, and wildlife stewards who want a hands-on project that benefits local ecosystems. It's also a practical option for schools or community groups doing habitat restoration programs, or anyone seeking a low-cost, chemical-free way to reduce pest insects while providing safe roosting habitat for bats.
Q: How high should I hang the Natural Diamond bat house?
A: Mount it 10 to 15 feet above ground, on a building or tree, facing south or southwest for best warmth and occupancy.
Q: Can I paint or stain the bat house for weather protection?
A: Do not paint or stain the interior or exterior—untreated wood that darkens naturally attracts bats best.
Free UK delivery on every order — packed within 1 business day, arriving in 2–4 business days.
Free 30-day returns — email us for a prepaid label; refunds land within 3–5 business days of the return arriving.
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