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Free UK delivery on every order. Packed within 1 business day; typically delivered in 2–4 business days (3–6 for Highlands, islands and NI). Every parcel is tracked.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Free 30-day returns. Email us for a prepaid label — refunds land within 3–5 business days of the return arriving. Your statutory rights always apply on top.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Real people, real answers — email gardenluxe.co.uk@gmail.com with your order number or product question and we will reply within one business day.
The unit uses a float valve similar to a toilet fill valve: when water drops below the set level the float opens the valve and allows water in until the float rises and shuts off the flow. The float angle is adjustable so you can fine-tune the cut-off level to avoid spills or underfilling. Because it connects to a garden hose, the bowl refills automatically without manual topping up.
Stainless steel offers greater longevity and hygiene: it won’t rust, is less likely to deform in heat, and resists biofilm build-up when cleaned regularly. The rigid metal basin survives outdoor use and knocks from active birds without cracking. Smooth interior surfaces are easier to sanitize than porous plastics or corroded metal.
Installation is straightforward: attach the braided stainless hose to the float valve and screw the hose to a standard garden faucet or supply line. The included accessories and fittings eliminate the need to source adapters separately. For maintenance, lift off the top cover to rinse the bowl and inspect the valve; periodic checks ensure the float operates smoothly and debris is cleared from the feed ports.
Yes—the bowl’s size and ten drinking windows allow multiple birds to drink simultaneously, making it suitable for small to medium flocks. The adjustable water level accommodates species that prefer shallower or deeper drinking depths, from pigeons and quail to ducks and geese. For very large flocks, multiple units or a dedicated plumbing loop may be preferable.
Q: Does this waterer attach to a standard garden hose?
A: Yes. It includes a stainless braided hose compatible with standard 3/4" GHT garden hoses for simple connection.
Q: Can I adjust the water level to prevent spills?
A: Yes. The float valve angle is adjustable so you can set the bowl's fill line to avoid overflow or underfill.
Free UK delivery on every order — packed within 1 business day, arriving in 2–4 business days.
Free 30-day returns — email us for a prepaid label; refunds land within 3–5 business days of the return arriving.
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