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Free UK delivery on every order. Packed within 1 business day; typically delivered in 2–4 business days (3–6 for Highlands, islands and NI). Every parcel is tracked.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Free 30-day returns. Email us for a prepaid label — refunds land within 3–5 business days of the return arriving. Your statutory rights always apply on top.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Real people, real answers — email gardenluxe.co.uk@gmail.com with your order number or product question and we will reply within one business day.
The planters are molded from UV-treated plastic designed to withstand sunlight, wind, and rain without yellowing or cracking. Their pedestal shape distributes weight evenly and the snap-lock assembly prevents wobble without tools.
Yes — the included floral foam secures stems for both fresh and faux blooms, making the urns versatile for centerpieces or long-term décor. The wide 11.8-inch mouth accommodates generous bouquets and mixed-texture arrangements for a full, balanced look.
Assembly is quick: the urns use a snap-fit mechanism so you can secure the base and bowl without screws or tools. When filled, they remain stable but are still light enough to reposition for events or seasonal displays.
Each urn measures about 11.8 inches across the top and stands roughly 9.8 inches tall, a size that balances presence without overwhelming tabletops. Wipe clean with a damp cloth; avoid prolonged submersion and allow foam to dry between uses with fresh flowers.
Q: Do the urns come with floral foam?
A: Yes, the set includes two floral foam pieces sized to fit each 11.8-inch urn.
Q: Are these planters weatherproof for outdoor use?
A: They are made from UV-resistant plastic to resist fading and cracking in outdoor conditions.
Free UK delivery on every order — packed within 1 business day, arriving in 2–4 business days.
Free 30-day returns — email us for a prepaid label; refunds land within 3–5 business days of the return arriving.
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