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Free UK delivery on every order. Packed within 1 business day; typically delivered in 2–4 business days (3–6 for Highlands, islands and NI). Every parcel is tracked.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Free 30-day returns. Email us for a prepaid label — refunds land within 3–5 business days of the return arriving. Your statutory rights always apply on top.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Real people, real answers — email gardenluxe.co.uk@gmail.com with your order number or product question and we will reply within one business day.
MUDGUARD MAT® Dog Door Mat is a thick, super-absorbent chenille microfiber mat that traps mud, dirt, and moisture from paws and shoes while staying securely in place with a non-slip backing.
If you bring pets or wet shoes into the home, this 24" x 36" MudGuard Mat offers an easy, low-effort way to protect floors and reduce cleanup time. Made from dense microfiber chenille, the mat soaks up liquids quickly and holds debris in the pile rather than spreading it across hard surfaces. The chocolate (Choco) color masks light stains and integrates smoothly into most entryway and mudroom palettes. It’s machine washable for routine refreshes and has a textured TPE backing that reduces slipping on tile, laminate, and hardwood floors.
The chenille microfiber surface is engineered to draw moisture away from paws and shoes fast. Fibers have a high surface area, so small puddles and tracked-in grime are captured and held within the pile until cleaning. You’ll notice less dripping and fewer wet footprints beyond the mat.
The MudGuard Mat has a non-slip TPE backing designed to grip indoor floor surfaces and resist shifting during everyday activity. This reduces the chance of slips or bunching when dogs enter and exit or when people wipe their feet. It’s suitable for high-traffic thresholds where stability matters.
Maintenance is low: the mat is machine washable on a gentle, cold cycle and best air-dried to preserve texture and backing performance. Regular shaking and occasional vacuuming keep loose dirt from settling deep into the fibers. Machine washing refreshes absorbency and restores appearance after heavy use.
This 24" x 36" size fits many entrances and transitional areas where pets and family members pass through. It works well at front and back doors, inside mudrooms, in front of dog bowls, or near a laundry room door. The neutral choco tone helps hide light staining while keeping dirt contained to one surface.
Who is this for? MUDGUARD MAT is designed for pet owners, busy households, and anyone looking to minimize floor cleaning and protect floors from tracked-in water and mud. It suits households with dogs and cats, homes with frequent outdoor-to-indoor transitions, and renters who need a non-damaging, machine-washable solution. If you want an affordable, durable, and easy-care mat that balances absorbency, traction, and appearance at a common entry point, the MudGuard Mat in Choco is a practical choice.
Q: Can I machine wash the MudGuard Mat?
A: Yes. Machine wash on a cold, gentle cycle and air dry to maintain fibers and backing.
Q: Is the mat safe on hardwood floors?
A: Yes. The TPE non-slip backing grips hardwood without adhesive, minimizing movement and scratches.
Free UK delivery on every order — packed within 1 business day, arriving in 2–4 business days.
Free 30-day returns — email us for a prepaid label; refunds land within 3–5 business days of the return arriving.
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